At a Glance
- Tasks: Manage client accounts, build relationships, and drive growth in a dynamic AI SaaS environment.
- Company: Award-winning AI SaaS scale-up transforming global organisations.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on innovation and client satisfaction.
- Why this job: Join a passionate team and make a real impact on client success and retention.
- Qualifications: Proven account management experience, preferably in SaaS or tech.
The predicted salary is between 50000 - 70000 £ per year.
Remote (London-based, client travel required)
Are you a commercially minded Account Manager with a passion for building strong client relationships and delivering real results? We're recruiting on behalf of an award-winning AI SaaS scale-up business that has been transforming the way global organisations develop and retain their people for over a decade. Their platform, trusted by some of the world's largest brands across more than 40 countries and 14 languages, uses AI to help employees retain critical knowledge in less than a minute a day - driving measurable performance and compliance outcomes.
With a strong client base, consistent growth, and a team of around 50 people, this is a business with real substance behind it. As they continue to scale, they're looking for a Senior Account Manager to join the team and help drive customer success, growth, and retention.
This isn't a new business role - it's about owning a portfolio of clients, understanding their challenges deeply, and becoming a trusted partner that consistently delivers value.
- Managing and growing a portfolio of accounts across a range of industries
- Building strong relationships with senior stakeholders and becoming their go-to person
- Identifying growth opportunities within existing accounts and driving renewals
- Collaborating closely with sales, marketing, product and support teams
- Delivering performance insights and reporting that demonstrate ROI
- Owning the full commercial cycle including billing and contract management
A proven background in account management, ideally within SaaS or tech
Strong commercial acumen and the ability to think strategically about client growth
Senior Account Manager- AI SaaS business in City of London employer: Urban Digital Recruitment Ltd
Join an award-winning AI SaaS scale-up that is not only transforming the way global organisations develop their talent but also fostering a vibrant and collaborative work culture. With a focus on employee growth, this company offers ample opportunities for professional development while working remotely from London, allowing you to balance your career with your lifestyle. As part of a dynamic team of around 50, you'll be empowered to build meaningful client relationships and drive impactful results in a supportive environment that values innovation and success.
Contact Details:
Urban Digital Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager- AI SaaS business in City of London
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We think you need these skills to ace Senior Account Manager- AI SaaS business in City of London
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Urban Digital Recruitment Ltd, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Urban Digital Recruitment Ltd
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Urban Digital Recruitment Ltd’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
