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- Tasks: Lead a team to ensure smooth shifts and happy customers.
- Company: Join a vibrant social network with a focus on customer experience.
- Benefits: Enjoy competitive pay, discounts, and mental health support.
- Why this job: Be a role model in a fun environment while developing your career.
- Qualifications: Attention to detail and a positive attitude are key.
- Other info: Earn bonuses for referrals and access wages before payday.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.
Qualifications
As a Team Leader, you will…
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What you’ll bring…
- A great eye for detail, making sure every pint is poured to perfection.
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A positive can-do attitude and be a real team player.
Additional Information
We’re all about rewarding our team’s hard work, that’s why…
You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry\’s top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
Team Leader employer: Urban - BRA_209
Contact Detail:
Urban - BRA_209 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with our company culture and values. Understanding what we stand for at StudySmarter will help you align your approach during the interview, showcasing how you can contribute to our team spirit.
✨Tip Number 2
Prepare examples from your past experiences that demonstrate your leadership skills. Think about times when you successfully managed a team or resolved conflicts, as these stories will resonate well with us.
✨Tip Number 3
Showcase your customer service skills by discussing how you've created memorable experiences for customers in previous roles. This is crucial for a Team Leader position, and we want to see your passion for excellent service.
✨Tip Number 4
Be ready to discuss how you handle high-pressure situations. As a Team Leader, you'll need to think quickly and adapt, so share specific instances where you've thrived in busy environments.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Team Leader position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in leadership roles or customer service. Use bullet points for clarity and include specific achievements that demonstrate your ability to lead a team effectively.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Provide examples of how you've successfully led teams in the past and how you can contribute to maintaining high standards and customer satisfaction.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Team Leader role.
How to prepare for a job interview at Urban - BRA_209
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Share examples of how you've successfully led a team in the past, highlighting your ability to motivate and support your colleagues.
✨Emphasise Customer Service
Since providing a memorable experience for customers is key, be prepared to discuss your approach to customer service. Share specific instances where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Problem-Solving Abilities
The role requires quick thinking and adaptability, especially during busy shifts. Be ready to discuss challenges you've faced in previous roles and how you resolved them effectively.
✨Exude Positivity and Team Spirit
A positive attitude is essential for this role. Make sure to convey your enthusiasm for teamwork and how you contribute to a positive work environment. This will show that you're not just a leader, but also a supportive team member.
