At a Glance
- Tasks: Create unforgettable moments for customers while serving drinks and food.
- Company: Join a fun, inclusive team focused on growth and skill development.
- Benefits: Enjoy competitive pay, discounts, and access to mental health support.
- Why this job: Perfect for those who love service, teamwork, and making people smile.
- Qualifications: A positive attitude, willingness to learn, and attention to detail are essential.
- Other info: Opportunities for career advancement and generous referral bonuses available.
Job Description
As Bar & Waiting Staff, you’ll be key to creating unforgettable moments for customers, whether you’re pouring a pint or recommending the perfect drink to a customer after a long day, you’ll keep the good times flowing. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.
Qualifications
As a member of our Bar & Waiting Staff, you will…
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Be the insider behind the bar, offering recommendations to customers.
- Prepare and present drinks that meet specifications customer expectations.
- Assist in greeting, serving food and looking after our customers whilst they dine with us.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What you’ll bring…
- Willingness to learn and expand your skills.
- Have a great eye for detail, making sure every pint is poured to perfection.
- A passion for giving great service and making sure every customer receives a warm welcome.
- A positive can-do attitude and be a real team player.
Additional Information
We’re all about rewarding our team’s hard work, that’s why…
You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry\’s top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
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Bar & Waiting Staff employer: Urban - BRA_209
Contact Detail:
Urban - BRA_209 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar & Waiting Staff
✨Tip Number 1
Familiarise yourself with the drinks menu and any special offers. Being knowledgeable about what you serve will not only impress your potential employers but also show that you're genuinely interested in providing excellent service.
✨Tip Number 2
Practice your communication skills. As Bar & Waiting Staff, you'll need to engage with customers effectively. Try role-playing scenarios with friends or family to build your confidence in making recommendations and handling various customer interactions.
✨Tip Number 3
Showcase your teamwork abilities. During your interview or any informal meet-ups, share examples of how you've successfully worked in a team before. This will highlight your ability to fit into our fun and inclusive environment.
✨Tip Number 4
Be prepared to demonstrate your passion for customer service. Think of specific instances where you've gone above and beyond for a customer, as this will resonate well with us and show that you have the right attitude for the role.
We think you need these skills to ace Bar & Waiting Staff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or customer service. Emphasise skills like teamwork, attention to detail, and a positive attitude, as these are crucial for Bar & Waiting Staff.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for providing excellent customer service. Mention specific experiences where you created memorable moments for customers, and express your enthusiasm for joining a fun and inclusive team.
Showcase Your Skills: In your application, include examples of how you've demonstrated a willingness to learn and adapt in previous roles. Highlight any relevant training or certifications that could set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail, which is essential in the hospitality industry.
How to prepare for a job interview at Urban - BRA_209
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples of how you've gone above and beyond to create memorable experiences for customers in the past.
✨Demonstrate Team Spirit
Since this role is all about being part of a fun and inclusive team, highlight your ability to work well with others. Discuss any previous experiences where you collaborated effectively with colleagues.
✨Prepare for Drink Recommendations
Familiarise yourself with popular drinks and food pairings that might be served. Be ready to suggest options during the interview, showing that you can be the insider behind the bar.
✨Emphasise Attention to Detail
Talk about your eye for detail, especially when it comes to preparing and presenting drinks. Mention any relevant experiences where your attention to detail made a difference in service quality.