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- Tasks: Lead daily restaurant operations and ensure top-notch customer experiences.
- Company: Join a fast-growing, hands-on company with a vibrant culture.
- Benefits: Enjoy generous employee discounts and career growth opportunities.
- Other info: Perfect for ambitious individuals looking to inspire and lead a team.
- Why this job: Be part of a dynamic team and make a real impact on customer satisfaction.
- Qualifications: 1-year management experience in a fast-paced restaurant and strong people skills.
The predicted salary is between 25000 - 30000 £ per year.
You will be a part of the Management team, along with your Assistant Manager, Deputy Manager and General Manager. You will be responsible for assisting your Management team with the daily operations of your restaurant. In their absence, you will be required to oversee and manage both the kitchen and dining area to ensure a positive customer experience. You will be expected to uphold our high standards and ensure we achieve our three priorities every day: Top Quality Food, Great Customer Service and Exceptional Cleanliness.
Your duties will include but are not limited to:
- Leading by example in areas of maturity, professionalism and integrity
- Ensuring guest satisfaction through the meeting of targets and standards
- Ongoing training and monitoring of Burger Masters in health and safety, food hygiene, and workstation compliance
- Completing any due diligence and paperwork relating to food safety and health and safety when on duty
- Cashing up and maintaining accurate financial records in the absence of your Management team
- Upholding the highest standards of food hygiene and food preparation at all times through proper training, monitoring and observation
- Collaborating with your management team to achieve sales, costs and performance targets
Our ideal Shift Manager is positive, organised, ambitious and takes pride in their work. In order to be successful in this role, you should have:
- 1-year minimum experience of management experience in a fast-paced restaurant environment
- The ability to learn and train others in all aspects of Urban operations
- A strong, positive work ethic and the ability to inspire your team
- Strong organisational skills
- Strong people skills
- Good mathematic ability
- Use of Microsoft Office (Word and Excel primarily)
Qualifications that are preferred:
- Level 2 Food Safety and Hygiene
- First Aid at Work
Working at URBAN is an opportunity to be a key part of a quick-growing, hands‑on company. We offer several other great benefits, including: Generous employee discount across all Urban Fresh Burgers.
Shift Manager employer: Urban Barnsley
Contact Detail:
Urban Barnsley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the restaurant industry. A personal recommendation can go a long way in landing that Shift Manager role.
✨Tip Number 2
Show up prepared for interviews! Research the company, understand their values, and be ready to discuss how you can contribute to their goals of top-quality food and great customer service. We want to see your passion!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about being a Shift Manager and how you can contribute to our team.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in fast-paced restaurant management. We love seeing how your skills align with our priorities like top-quality food and great customer service!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your achievements and experiences are easy to read and understand. No need for fluff!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Urban Barnsley
✨Know Your Stuff
Before the interview, make sure you’re familiar with the restaurant's values and standards. Brush up on your knowledge of food hygiene and safety regulations, as well as the specific responsibilities of a Shift Manager. This will show that you’re serious about the role and ready to uphold their high standards.
✨Showcase Your Leadership Skills
During the interview, be prepared to discuss your previous management experience. Share specific examples of how you've led a team, handled challenges, or improved customer satisfaction. This will demonstrate your ability to inspire and manage others effectively.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling a dissatisfied customer or managing a busy shift. Think through your responses ahead of time, focusing on how you would maintain quality service and cleanliness under pressure.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.