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- Tasks: Lead daily operations and inspire a team of coffee enthusiasts in a vibrant café.
- Company: Urban Baristas, an Aussie specialty coffee company with a passion for quality.
- Benefits: Competitive hourly wage, supportive work environment, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact in the specialty coffee scene.
- Qualifications: Experience in coffee or management, strong leadership, and exceptional customer service skills.
- Other info: Flexible hours, including weekends, in a fast-paced and fun atmosphere.
The predicted salary is between 27120 - 28080 £ per year.
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers.
We are seeking a motivated and experienced individual to join our team as a Supervisor in the Specialty Coffee Industry. As the Supervisor, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment.
Responsibilities- Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management.
- Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues.
- Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment.
- Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth.
- Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability.
- Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment.
- Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team.
- Previous experience in the specialty coffee industry or a similar management role.
- Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques.
- Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship.
- Proven leadership abilities with a track record of effectively managing and developing a team.
- Exceptional customer service skills with a friendly and approachable attitude.
- Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment.
- Strong problem-solving abilities and the capacity to make sound decisions under pressure.
- Flexible availability, including weekends and holidays.
- A positive attitude, a willingness to learn, and a strong commitment to teamwork.
- Food handling certification and knowledge of health and safety regulations is a plus.
Employment: Full-time
Schedule: Monday-Sunday
Salary: £13 – £13.5 hourly
Urban Baristas is an ambitious specialty coffee company with 11 sites across London, one of which being our Roastery. As an Aussie coffee company and roastery, we strive to serve amazing specialty coffee.
Full-Time Supervisor (Shoreditch) in London employer: Urban Baristas
Contact Detail:
Urban Baristas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full-Time Supervisor (Shoreditch) in London
✨Tip Number 1
Get to know the company! Before your interview, dive into Urban Baristas' vibe and values. Familiarise yourself with their coffee culture and what makes them tick. This way, you can show off your passion for specialty coffee and how you fit right in!
✨Tip Number 2
Practice makes perfect! Run through common interview questions and think about how your experience aligns with the role of Supervisor. Highlight your leadership skills and customer service prowess – they want to see how you can inspire the team and keep customers smiling!
✨Tip Number 3
Show off your skills! If you’ve got a knack for latte art or espresso extraction, don’t be shy about it. Bring along some examples or even offer to demonstrate your skills during the interview. It’s a great way to stand out and show you’re serious about the craft!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a chance to reiterate why you’d be a fantastic fit for the Urban Baristas team!
We think you need these skills to ace Full-Time Supervisor (Shoreditch) in London
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let your love for coffee shine through! Share any experiences you've had in the specialty coffee industry and what excites you about working with us at Urban Baristas.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant skills and experiences. We want to see how your background aligns with our values and the role of Supervisor!
Be Yourself: We’re all about creating a positive work environment, so don’t be afraid to let your personality come through in your application. Show us who you are and why you’d be a great fit for our team!
Apply Through Our Website: To make sure your application gets to us directly, please apply through our website. It’s the best way for us to review your details and get back to you quickly!
How to prepare for a job interview at Urban Baristas
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Understand the different types of beans, brewing methods, and what makes specialty coffee stand out. Being able to discuss your favourite brews or share your latte art experiences will show your passion for the industry.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you inspired your colleagues or resolved conflicts. Urban Baristas values strong leadership, so demonstrating your ability to motivate and manage a team will set you apart.
✨Customer Service is Key
Be ready to discuss your approach to customer service. Urban Baristas prides itself on exceptional service, so think of specific instances where you went above and beyond for a customer. Highlighting your friendly and approachable attitude will resonate well with the interviewers.
✨Emphasise Your Organisational Skills
As a Supervisor, you'll need to juggle multiple tasks. Prepare to talk about how you manage your time and keep things organised in a fast-paced environment. Sharing strategies you've used to maintain stock levels or streamline operations will demonstrate your readiness for the role.
