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- Tasks: Lead daily operations and inspire a team in a vibrant coffee shop.
- Company: Join Urban Baristas, an Aussie coffee company with a passion for quality.
- Benefits: Competitive hourly wage, supportive work culture, and opportunities for growth.
- Why this job: Be part of a dynamic team delivering exceptional coffee experiences.
- Qualifications: Experience in specialty coffee and strong leadership skills required.
- Other info: Flexible hours and a fun, collaborative environment await you!
The predicted salary is between 28 - 30 £ per hour.
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members.
We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations in one of our specialty coffee shops in Manor Park (takeaway kiosk-cafe). You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply.
Responsibilities:- Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management.
- Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues.
- Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment.
- Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth.
- Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability.
- Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment.
- Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team.
- Previous experience in the specialty coffee industry or a similar managerial role.
- Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques.
- Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship.
- Proven leadership abilities with a track record of effectively managing and developing a team.
- Exceptional customer service skills with a friendly and approachable demeanor.
- Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment.
- Strong problem-solving abilities and the capacity to make sound decisions under pressure.
- Flexible availability, including weekends and holidays.
- A positive attitude, a willingness to learn, and a strong commitment to teamwork.
- Food handling certification and knowledge of health and safety regulations is a plus.
Experience: Required
Languages: English – Advanced
Employment: Full-time
Schedule: Monday to Sunday
Salary: £13.5 – £14 hourly
About Urban Baristas: Urban Baristas is an ambitious speciality coffee company with 11 sites across London, one of which being our Roastery! As an Aussie coffee company and roastery, we strive to serve amazing specialty coffee.
Cafe Manager (Manor Park) employer: Urban Baristas
Contact Detail:
Urban Baristas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Manager (Manor Park)
✨Tip Number 1
Get to know the company! Before your interview, dive into Urban Baristas' vibe and values. Familiarise yourself with their coffee culture and what makes them tick. This way, you can show off your passion for specialty coffee and how you fit right in!
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to management and customer service. Think about your past experiences and how they relate to the role. We want you to feel confident and ready to impress!
✨Tip Number 3
Showcase your skills! If you’ve got a knack for latte art or espresso extraction, don’t be shy about it. Bring along some examples or even offer to demonstrate your skills during the interview. It’s a great way to stand out from the crowd!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a nice touch that reflects your commitment to exceptional customer service!
We think you need these skills to ace Cafe Manager (Manor Park)
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let your love for specialty coffee shine through! Share any experiences you've had in the coffee industry and what makes you excited about joining Urban Baristas. We want to see that enthusiasm!
Tailor Your Application: Make sure to customise your CV and cover letter for the Cafe Manager role. Highlight your relevant experience and skills that match the job description. We appreciate when candidates take the time to connect their background with what we’re looking for.
Be Yourself: We’re all about creating a positive work environment, so don’t be afraid to let your personality come through in your application. Share a bit about who you are and what you can bring to our team at Urban Baristas!
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your application and gives you a chance to showcase your interest in being part of our coffee-loving family!
How to prepare for a job interview at Urban Baristas
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Be ready to discuss different brewing methods, espresso extraction techniques, and even your favourite coffee blends. Showing genuine passion for specialty coffee will impress the interviewers at Urban Baristas.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Think about specific situations where you inspired your team or resolved conflicts. Urban Baristas values strong leadership, so demonstrating your ability to lead and motivate will set you apart.
✨Customer Service is Key
Urban Baristas prides itself on exceptional customer service. Be ready to share experiences where you went above and beyond for a customer. Highlighting your friendly and approachable demeanour will resonate well with the interviewers.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving abilities and time management skills. You might be asked how you would handle a busy shift or resolve a customer complaint. Think through these scenarios beforehand to show you're prepared for the fast-paced environment.
