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For Companies At a Glance
- Tasks: Lead daily operations of a vibrant coffee shop and inspire a passionate team.
- Company: Join Urban Baristas, a specialty coffee company with an Aussie flair.
- Benefits: Enjoy a supportive work environment and opportunities for professional growth.
- Why this job: Be part of a dynamic team delivering exceptional coffee experiences to customers.
- Qualifications: Experience in specialty coffee and proven leadership skills are essential.
- Other info: Flexible hours and a chance to stay ahead of coffee trends.
The predicted salary is between 30000 - 42000 £ per year.
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers.
We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply.
Responsibilities:
- Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management.
- Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues.
- Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment.
- Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth.
- Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability.
- Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment.
- Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team.
- Organize and coordinate special events, promotions, and marketing initiatives to drive customer engagement and increase sales.
- Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team.
Requirements:
- Previous experience in the specialty coffee industry or a similar managerial role is essential, demonstrating a deep understanding of specialty coffee and its culture.
- Passion for specialty coffee with a strong knowledge of brewing techniques, coffee origins, and flavour profiles.
- Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques.
- Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship.
- Proven leadership abilities with a track record of effectively managing and developing a team.
- Exceptional customer service skills with a friendly and approachable demeanour.
- Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment.
- Strong problem-solving abilities and the capacity to make sound decisions under pressure.
- Knowledge of inventory management, point-of-sale systems, and business operations.
- Flexible availability, including weekends and holidays.
- A positive attitude, a willingness to learn, and a strong commitment to teamwork.
- Food handling certification and knowledge of health and safety regulations is a plus.
Cafe Manager employer: Urban Baristas
Contact Detail:
Urban Baristas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the coffee industry. Attend local events, join coffee-related groups on social media, and don’t be shy to reach out to current or former employees at Urban Baristas. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your passion for coffee! When you get the chance to chat with potential employers, share your love for specialty coffee and any unique experiences you've had in the industry. This will help you stand out and show that you're not just looking for any job, but this job!
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios specific to café management. Think about how you would handle customer complaints or lead a team during busy hours. We want you to feel confident and ready to impress when it’s your turn to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Urban Baristas family. So, what are you waiting for? Get that application in!
We think you need these skills to ace Cafe Manager
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let your love for specialty coffee shine through! Share your experiences and what makes you excited about working in the coffee industry. We want to see that you're not just looking for a job, but that you genuinely care about delivering exceptional coffee experiences.
Tailor Your Application: Make sure to customise your CV and cover letter to match the job description. Highlight your relevant experience in managing teams and ensuring customer satisfaction. We appreciate when applicants take the time to connect their skills with what we’re looking for at Urban Baristas.
Be Authentic: Don’t be afraid to let your personality come through in your application. We value authenticity and want to know who you are beyond your qualifications. Share a bit about your journey in the coffee world and what drives you to be a part of our team!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our Urban Baristas family!
How to prepare for a job interview at Urban Baristas
✨Know Your Coffee
Brush up on your knowledge of specialty coffee, including brewing techniques and flavour profiles. Be ready to discuss your favourite coffee origins and how they influence taste. This shows your passion and expertise, which is crucial for a Cafe Manager role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you inspired your team or resolved conflicts. Urban Baristas values strong leadership, so demonstrating your ability to manage and motivate a team will set you apart.
✨Customer Service is Key
Be ready to share your approach to exceptional customer service. Think of scenarios where you went above and beyond for a customer or handled a difficult situation. Highlighting your customer-centric mindset will resonate well with the company's commitment to quality service.
✨Stay Current with Trends
Familiarise yourself with the latest trends in the coffee industry and be prepared to discuss them. Whether it's new brewing methods or popular coffee products, showing that you're engaged with the industry will demonstrate your enthusiasm and commitment to growth within the role.
