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For Companies At a Glance
- Tasks: Support daily operations and lead a passionate team in a vibrant coffee shop.
- Company: Join Urban Baristas, a dynamic Australian coffee company in London.
- Benefits: Competitive hourly wage, flexible hours, and a fun work environment.
- Why this job: Be part of a growing brand and share your love for specialty coffee.
- Qualifications: Experience in coffee or hospitality, strong leadership, and customer service skills.
- Other info: Opportunity to learn and grow in the specialty coffee industry.
The predicted salary is between 27 - 31 £ per hour.
Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members.
We are seeking a motivated and talented individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the Assistant Manager, you will play a vital role in supporting the overall operations and management of our specialty coffee shop. You will assist the Store Manager in overseeing daily operations, ensuring exceptional customer service, and maintaining a positive and engaging work environment.
Responsibilities
- Assist the Store Manager in all aspects of daily operations, including opening and closing procedures, inventory management, and leading the team.
- Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and resolving customer concerns or issues promptly.
- Train, mentor, and motivate staff members, fostering a positive and collaborative work environment.
- Collaborate with the Store Manager to develop and implement operational strategies to achieve sales targets and maximize profitability.
- Monitor and maintain stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to ensure product availability.
- Oversee the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team.
- Assist in organizing and coordinating special events, promotions, and marketing initiatives to drive customer engagement and increase sales.
- Uphold strict adherence to health and safety regulations, ensuring a clean and hygienic work environment.
- Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team.
Requirements
- Previous experience in the specialty coffee industry or a similar role is necessary, with a strong emphasis on specialty coffee knowledge and skills.
- Strong passion for specialty coffee and a deep understanding of brewing techniques, coffee origins, and flavour profiles.
- Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques.
- Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship.
- Proven leadership abilities with the ability to effectively train, motivate, and develop a team.
- Exceptional customer service skills with a friendly and approachable demeanour.
- Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment.
- Strong problem-solving abilities and the capacity to make sound decisions under pressure.
- Knowledge of inventory management, and point-of-sale systems.
- Flexible availability, including weekends and holidays.
- A positive attitude, a willingness to learn, and a strong commitment to teamwork.
- Food handling certification and knowledge of health and safety regulations is a plus.
Experience and Employment Details
- Experience: Required
- Languages: English – Advanced
- Employment: Full-time
- Salary: £13 – £15 hourly
Assistant Cafe Manager in London employer: Urban Baristas - Hounslow
Contact Detail:
Urban Baristas - Hounslow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Cafe Manager in London
✨Tip Number 1
Get to know the company! Before your interview, dive into Urban Baristas' vibe and values. Familiarise yourself with their coffee offerings and the Aussie brunch culture. This will help you connect during the chat and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. Focus on showcasing your passion for specialty coffee and your leadership skills. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Bring your A-game to the interview! Dress smartly, but also let your personality shine through. Maybe even throw in a fun coffee fact or two to break the ice. Remember, they want to see how you fit into their team!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your chat to remind them of your enthusiasm. And don’t forget, apply through our website for a smoother process!
We think you need these skills to ace Assistant Cafe Manager in London
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let your love for specialty coffee shine through! Share any experiences you've had with coffee, whether it's brewing techniques or your favourite coffee origins. We want to see that you’re as excited about coffee as we are!
Tailor Your Application: Make sure to customise your application to fit the Assistant Cafe Manager role. Highlight relevant experience and skills that match the job description. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Personable: We value a friendly and approachable demeanour, so let your personality come through in your writing! Use a conversational tone and don’t be afraid to show a bit of your character. We’re looking for someone who can connect with our customers and team alike.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just follow the prompts!
How to prepare for a job interview at Urban Baristas - Hounslow
✨Know Your Coffee
Brush up on your knowledge of specialty coffee, including brewing techniques and flavour profiles. Be ready to discuss your favourite coffee origins and how they influence taste. This will show your passion for the industry and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you trained or motivated staff, resolved conflicts, or improved team performance. Urban Baristas values strong leadership, so demonstrating your abilities here will set you apart.
✨Customer Service is Key
Be ready to share specific instances where you provided exceptional customer service. Highlight how you handled difficult situations or went above and beyond for customers. This will illustrate your commitment to maintaining high standards of service at Urban Baristas.
✨Stay Up-to-Date with Trends
Familiarise yourself with current trends in the coffee industry and be prepared to discuss them. Mention any new brewing techniques or products you've come across. Showing that you're engaged with the industry will demonstrate your enthusiasm and willingness to learn.
