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For Companies At a Glance
- Tasks: Support daily operations and lead a passionate team in delivering exceptional coffee experiences.
- Company: Join Urban Baristas, a vibrant Australian coffee company with a focus on quality and culture.
- Benefits: Competitive hourly wage, flexible hours, and opportunities for professional growth.
- Why this job: Be part of a dynamic team that shares your passion for specialty coffee and customer service.
- Qualifications: Experience in specialty coffee, strong leadership skills, and a love for brewing techniques.
- Other info: Flexible shifts, including weekends, in a fun and engaging work environment.
The predicted salary is between 27 - 32 £ per hour.
About Urban Baristas
Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers.
Job Summary
We are seeking a motivated and talented individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the Assistant Manager, you will play a vital role in supporting the overall operations and management of our specialty coffee shop. You will assist the Store Manager in overseeing daily operations, ensuring exceptional customer service, and maintaining a positive and engaging work environment. If you have a passion for specialty coffee, a strong work ethic, and excellent leadership skills, we invite you to apply.
Responsibilities
- Assist the Store Manager in all aspects of daily operations, including opening and closing procedures, inventory management, and leading the team.
- Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and resolving customer concerns or issues promptly.
- Train, mentor, and motivate staff members, fostering a positive and collaborative work environment.
- Collaborate with the Store Manager to develop and implement operational strategies to achieve sales targets and maximize profitability.
- Monitor and maintain stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to ensure product availability.
- Oversee the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team.
- Assist in organizing and coordinating special events, promotions, and marketing initiatives to drive customer engagement and increase sales.
- Uphold strict adherence to health and safety regulations, ensuring a clean and hygienic work environment.
- Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team.
Requirements
- Previous experience in the specialty coffee industry or a similar role is necessary, with a strong emphasis on specialty coffee knowledge and skills.
- Strong passion for specialty coffee and a deep understanding of brewing techniques, coffee origins, and flavour profiles.
- Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques.
- Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship.
- Proven leadership abilities with the ability to effectively train, motivate, and develop a team.
- Exceptional customer service skills with a friendly and approachable demeanour.
- Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment.
- Strong problem-solving abilities and the capacity to make sound decisions under pressure.
- Knowledge of inventory management, and point-of-sale systems.
- Flexible availability, including weekends and holidays.
- A positive attitude, a willingness to learn, and a strong commitment to teamwork.
- Food handling certification and knowledge of health and safety regulations is a plus.
Experience and Employment Details
Experience: Required
Languages: English – Advanced
Employment: Full-time
Salary: £13 – £15 hourly
Assistant Cafe Manager employer: Urban Baristas - Hounslow
Contact Detail:
Urban Baristas - Hounslow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Cafe Manager
✨Tip Number 1
Get to know the company! Before your interview, dive into Urban Baristas' vibe and values. Familiarise yourself with their coffee offerings and the Aussie brunch culture. This will help you connect better during the chat and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. Focus on how your experience aligns with the Assistant Manager role, especially your leadership skills and passion for specialty coffee.
✨Tip Number 3
Show off your skills! If you’ve got any cool latte art or brewing techniques up your sleeve, don’t hesitate to mention them. Maybe even bring a portfolio of your coffee creations to impress the team!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Urban Baristas family. Let’s brew some magic together!
We think you need these skills to ace Assistant Cafe Manager
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let your love for specialty coffee shine through! Share any experiences you've had in the coffee industry and what makes you excited about working with us at Urban Baristas.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight the skills and experiences that match the Assistant Cafe Manager role. We want to see how your background aligns with our commitment to quality coffee and exceptional customer service.
Be Yourself: We’re all about fostering a positive work environment, so don’t be afraid to let your personality come through in your application. Share a bit about who you are and what you can bring to our team!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your amazing application and get you one step closer to joining our Urban Baristas family!
How to prepare for a job interview at Urban Baristas - Hounslow
✨Know Your Coffee
Brush up on your knowledge of specialty coffee, including brewing techniques and flavour profiles. Be ready to discuss your favourite coffee origins and how they influence taste. This shows your passion and expertise, which is crucial for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you trained or motivated staff, and be ready to share these experiences. Urban Baristas values strong leadership, so demonstrating this will set you apart.
✨Customer Service is Key
Think of specific instances where you provided exceptional customer service or resolved a difficult situation. Urban Baristas prides itself on customer satisfaction, so showing that you can handle challenges with a friendly demeanour will impress them.
✨Be Ready to Discuss Operations
Familiarise yourself with daily operations in a café setting, such as inventory management and health regulations. Be prepared to discuss how you would contribute to maintaining a clean and efficient work environment, as this is vital for the role.
