At a Glance
- Tasks: Welcome climbers, assist with coaching, and whip up delicious coffees.
- Company: The Climbing Hangar - a vibrant community for climbing enthusiasts.
- Benefits: Unlimited free climbs, discounts on food, and 28 days holiday.
- Other info: Flexible hours, training opportunities, and a supportive work environment.
- Why this job: Join a fun team and inspire others while enjoying climbing.
- Qualifications: Great communication skills and a passion for climbing.
Where: The Climbing Hangar Edinburgh - 4 E Telferton, Edinburgh EH7 6XD
Contract: Permanent - 1 Full-time or 2 Part-time
Hours: 30 hours per week (Potentially, open to hire two part-time staff members)
Pay: £12.96 per hour
Working hours: Daytimes, evenings and weekends all year
Positions available: 1 (Potentially 2)
What You’ll Do
- Saying hi to climbers and coffee drinkers
- Helping newbies get set up on their first climb
- Offering a helping hand for adult and kids coaching
- Making a few coffees and flexing your barista skills (we’ll teach you how)
- Keeping things clean, tidy and safe
What’s In It For You
- Friendly hours with your rota set 4 weeks in advance
- Unlimited free climbs for you and a buddy (plus your kids, if you have them)
- Discount on food and drinks in our cafe
- 28 days holiday per year, including bank holidays (pro-rata)
- Employee referral scheme to bag an extra £200*
- Exclusive deals on climbing gear
- Long service recognition
- Access to our Employee Assistance Programme (free 24/7 wellbeing support for work-related and personal issues), plus on-site Mental Health First Aiders and counselling
- Training and development, including coaching, first aid and safeguarding
Who We’re Looking For
- Are happy to chat to anyone
- Can juggle lots of things, even when the heat is on
- Want to take their climbing career to the next level
- Are go-getters and up for anything
- Have the right to work in the UK
- Are committed to safeguarding
- A Basic DBS is required for this role. An Enhanced DBS and self-declaration form are required if you pursue coaching (TCH Funded)
It’s not essential, but it's also nice if you:
- Have customer service or hospitality experience in your back pocket
- Have a passion for climbing and an interest in promoting the sport to others
- Have coached before in any setting
- Can make cracking social content
- Know how to make a good coffee / have worked a till before
- Love having a natter with customers
Equal Opportunities Statement
We are an equal opportunities employer and are committed to ensuring equality for all. We welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. All employment decisions are made based on merit, skills and experience.
How To Apply
If this role sounds like your cup of tea, then we can’t wait to meet you. To apply to join our crew, send your CV and cover letter to recruitment@theclimbinghangar.com with the position and location in the subject line. We want to know what makes you unique, and your cover letter is the best way to do it. Tell us more about who you are and why you want to join our team. Just a quick note: we can’t offer individual feedback to candidates, and we may close the advert early if we find the right match. Any information provided to us will be held in the strictest confidence. It will be processed and retained in accordance with the Data Protection Act (2018) and UK GDPR.
Crew Member - Edinburgh employer: Urban Ascent
The Climbing Hangar Southampton is an exceptional employer that fosters a vibrant and inclusive work culture, where every team member is valued and encouraged to grow. With benefits like unlimited free climbs, a generous annual leave policy, and a commitment to employee wellbeing through support programmes, we ensure our staff thrive both personally and professionally. Located in the heart of Southampton, this role offers the unique opportunity to lead a passionate team while building strong community connections in a dynamic and rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Crew Member - Edinburgh
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Urban Ascent. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Urban Ascent
Don't be shy about reaching out to Urban Ascent directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Urban Ascent and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Urban Ascent
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
