At a Glance
- Tasks: Provide top-notch admin support to landlords, tenants, and clients while managing applications.
- Company: Join a dynamic team at UCNEST, where your contributions matter.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Other info: A vibrant workplace with a focus on teamwork and personal development.
- Why this job: Be the go-to person for clients and make a real difference in their experience.
- Qualifications: Experience in admin roles, strong IT skills, and fluency in English and Mandarin.
The predicted salary is between 24000 - 28000 £ per year.
Responsibilities
- Provide a comprehensive range of administrative services to all UCNEST’s landlords, tenants and third party clients.
- Respond promptly to all incoming calls, written and face‑to‑face queries.
- Log in and resolve issues, or direct to the relevant staff members.
- Communicate effectively with potential landlords and tenants.
- Manage and process all applications, involving accurate data collection and input.
- Account management – UCNEST customers and clients.
- Responsible for marketing elements such as leaflets, flyers and website content.
- Produce relevant regulations regarding letting and renting.
- Assist Marketing & Sales team as required.
Requirements
- Relevant administration and client service experience preferred.
- Proficiency in IT, in particular MS Office.
- Excellent organisational skills.
- Profound language skills in both English and Mandarin.
- The ability to work on one's own initiative and to be a proactive team member.
- The ability to pay close attention to details.
Admin officer in London employer: Urban and Campus Nest Ltd.
UCNEST is an exceptional employer that values its employees by fostering a supportive work culture and providing ample opportunities for professional growth. Located in a vibrant area, we offer competitive benefits, including flexible working arrangements and a collaborative environment where your contributions are recognised and rewarded. Join us to be part of a dynamic team dedicated to delivering outstanding service to our clients while enhancing your skills in a thriving industry.
Contact Details:
Urban and Campus Nest Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Admin officer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an admin officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for admin roles and practice your responses. Make sure you can showcase your organisational skills and IT proficiency, especially with MS Office, as these are key for the role.
✨Tip Number 3
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace Admin officer in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in administration and client service. We want to see how your skills align with the responsibilities listed in the job description.
Show Off Your IT Skills:Since proficiency in MS Office is a must, don’t forget to mention any specific software you’re comfortable with. We love seeing candidates who can navigate tech with ease!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your communication reflects that, especially since you'll be dealing with landlords and tenants.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Urban and Campus Nest Ltd.
✨Know Your Admin Stuff
Make sure you brush up on your administrative skills and client service experience. Be ready to share specific examples of how you've handled queries or resolved issues in the past. This will show that you understand the role and can hit the ground running.
✨Show Off Your IT Skills
Since proficiency in MS Office is a must, be prepared to discuss your experience with it. Maybe even mention a project where you used Excel for data collection or Word for creating documents. If you have any tips or tricks up your sleeve, share those too!
✨Communication is Key
Given the need for effective communication with landlords and tenants, practice articulating your thoughts clearly. You might want to prepare for common scenarios you could face in the role, especially in both English and Mandarin, to demonstrate your language skills.
✨Attention to Detail Matters
Highlight your organisational skills and attention to detail during the interview. You could mention a time when your meticulous nature helped avoid a mistake or improved a process. This will reassure them that you can manage applications and account management effectively.
