At a Glance
- Tasks: Help people find their dream homes while managing the lettings process.
- Company: Join UCNEST, a vibrant team in the heart of London.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Other info: Work weekends and enjoy a fast-paced, rewarding career.
- Why this job: Make a real difference in people's lives by providing excellent customer service.
- Qualifications: 1-2 years in Sales or Lettings, with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
UCNEST is looking for a Lettings Consultant to join our busy London office. You will be responsible for achieving the team's performance targets, which enables our company to meet the long-term objectives in an effective and professional manner. It is expected that the Lettings Consultant will always provide excellent customer service, progress each letting to completion and work a five-day week to include Saturdays and Sundays as standard.
Responsibilities include:
- Managing the lettings process including advertising properties via both online and offline channels, managing shortlists and keeping customers informed.
- Dealing with requests via social media accounts, channels, and activities from the Marketing Co-ordinator.
- Proactively contacting potential tenants through a variety of means including text, telephone, letter and email.
- Arranging property viewings with potential tenants including new property demonstrations.
- Providing customer service throughout both online and offline application processes, including form filling, payment collection, contract signing and check-in.
- Achieving or exceeding individual targets and contributing positively to team targets.
- Conducting regular property inspections to keep the properties and facilities in a good state of repair and maintenance including the tenant check-out process.
Requirements:
- 1-2 years working experience in Sales/Lettings.
- An ability to think independently and use initiative to drive growth.
- Highly-organised and customer focused.
- Excellent communication skills and problem-solving skills.
Please send your CV to hr@ucnest.com if you are interested in this position.
Lettings Consultant employer: Urban and Campus Nest Ltd.
UCNEST is an exceptional employer, offering a dynamic work environment in the heart of London where Lettings Consultants can thrive. With a strong emphasis on professional development and a supportive team culture, employees are encouraged to achieve their targets while delivering outstanding customer service. The company also provides unique opportunities for growth within the fast-paced lettings market, making it an ideal place for those seeking a rewarding career in real estate.
Contact Details:
Urban and Campus Nest Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Lettings Consultant
✨Tip Number 1
Get to know the company inside out! Research UCNEST, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and enthusiasm for the role.
✨Tip Number 2
Practice your pitch! You’ll want to be able to confidently explain why you’re the perfect fit for the Lettings Consultant role. Think about your past experiences and how they relate to the job description.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They might give you insider tips or even put in a good word for you. Plus, it shows you’re proactive!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Lettings Consultant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Lettings Consultant role. Highlight your relevant experience in sales or lettings, and don’t forget to showcase your excellent customer service skills. We want to see how you can contribute to our team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for UCNEST. Mention specific achievements from your past roles that demonstrate your ability to meet targets and provide top-notch service.
Show Off Your Communication Skills:As a Lettings Consultant, communication is key! In your application, make sure to reflect your strong communication skills. Whether it's through your writing style or how you present your experiences, let us see your personality shine through.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Urban and Campus Nest Ltd.
✨Know Your Stuff
Before the interview, make sure you understand the lettings process inside out. Familiarise yourself with UCNEST's services and values, as well as the local property market. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since excellent customer service is key for this position, prepare examples from your past experiences where you've gone above and beyond for clients. Think about how you handled difficult situations or exceeded targets, and be ready to share these stories during the interview.
✨Be Proactive and Engaging
Demonstrate your proactive nature by discussing how you would reach out to potential tenants. Share ideas on how you would use social media and other channels to attract clients. This shows that you can think independently and are eager to drive growth for the team.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, performance targets, or how success is measured at UCNEST. This not only shows your interest but also helps you gauge if the company is the right fit for you.
