At a Glance
- Tasks: Provide top-notch admin support to landlords, tenants, and clients while managing applications.
- Company: Join a dynamic team at UCNEST, where your contributions matter.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive work environment.
- Other info: Fluency in English and Mandarin is a must; great opportunity for growth!
- Why this job: Be the go-to person for clients and make a real difference in their experience.
- Qualifications: Experience in administration and client service, plus strong IT skills.
The predicted salary is between 24000 - 28000 £ per year.
Responsibilities
- Provide a comprehensive range of administrative services to all UCNEST’s landlords, tenants and third party clients.
- Respond promptly to all incoming calls, written and face‑to‑face queries.
- Log in and resolve issues, or direct to the relevant staff members.
- Communicate effectively with potential landlords and tenants.
- Manage and process all applications, involving accurate data collection and input.
- Account management – UCNEST customers and clients.
- Responsible for marketing elements such as leaflets, flyers and website content.
- Produce relevant regulations regarding letting and renting.
- Assist Marketing & Sales team as required.
Requirements
- Relevant administration and client service experience preferred.
- Proficiency in IT, in particular MS Office.
- Excellent organisational skills.
- Profound language skills in both English and Mandarin.
- The ability to work on one's own initiative and to be a proactive team member.
- The ability to pay close attention to details.
Admin officer employer: Urban and Campus Nest Ltd.
UCNEST is an exceptional employer that values its employees by fostering a supportive work culture and providing ample opportunities for professional growth. Located in a vibrant area, we offer competitive benefits, including flexible working arrangements and a collaborative environment where your contributions are recognised and rewarded. Join us to be part of a dynamic team dedicated to delivering outstanding service to our clients while enhancing your skills in a thriving industry.
Contact Details:
Urban and Campus Nest Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Admin officer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Admin Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for admin roles and practice your responses. Make sure to highlight your organisational skills and client service experience, as these are key for the position.
✨Tip Number 3
Show off your IT skills! Be ready to demonstrate your proficiency in MS Office during interviews. Maybe even bring along a portfolio showcasing any relevant projects or documents you've created.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're genuinely interested in joining our team at UCNEST, which is always a bonus!
We think you need these skills to ace Admin officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant admin and client service experience. We want to see how your skills match the responsibilities listed in the job description, so don’t hold back!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Admin Officer role. Be sure to mention your proficiency in IT and any experience with marketing elements.
Show Off Your Communication Skills:Since effective communication is key in this role, make sure your application reflects your language skills. If you’re fluent in Mandarin, let us know how that can benefit our team and clients!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Don’t miss out!
How to prepare for a job interview at Urban and Campus Nest Ltd.
✨Know Your Admin Stuff
Make sure you brush up on your administrative skills and experience. Be ready to discuss specific examples of how you've managed tasks like data collection, client communication, and issue resolution in previous roles.
✨Show Off Your IT Skills
Since proficiency in MS Office is key, be prepared to talk about your experience with it. Maybe even mention a project where you used Excel or Word to streamline processes or improve efficiency.
✨Language Proficiency Matters
With the need for both English and Mandarin, practice speaking in both languages. You might be asked to demonstrate your language skills during the interview, so be ready to switch between them smoothly.
✨Be Organised and Detail-Oriented
Highlight your organisational skills by sharing how you keep track of multiple tasks or projects. Mention any tools or methods you use to ensure nothing slips through the cracks, as attention to detail is crucial for this role.
