At a Glance
- Tasks: Drive customer acquisition and expansion through engaging conversations and strategic outreach.
- Company: Join Airship, a leader in customer experience technology trusted by top brands.
- Benefits: Enjoy flexible remote work, competitive pay, stock options, and wellness support.
- Other info: Collaborate with diverse teams and grow your career in a digital-first workplace.
- Why this job: Make an impact in a dynamic role while developing your sales skills in a supportive environment.
- Qualifications: Bilingual in English and French with 1-2 years of sales experience.
The predicted salary is between 35000 - 45000 £ per year.
About Airship
Airship is trusted by the world’s leading brands such as Alaska Airlines, BBC and The Home Depot to drive revenue growth and customer loyalty with exceptional cross-channel customer experiences. Today, brands are challenged to deliver seamless, unified customer experiences across a fragmented array of channels and devices— apps, websites, email, SMS, wallets and more. Airship’s no-code, AI-powered platform was designed with non-technical, growth-focused teams in mind, making it easy to create, test and orchestrate hyper-personalized experiences across all channels. With the ability to easily enrich customer data and rapidly launch growth experiments, Airship enables brands to deliver consistent, meaningful interactions that accelerate conversion and foster deeper customer relationships.
We invite you to be part of our journey in building products and delivering services that touch millions of customers around the world every day.
As a Business Development Representative (BDR) at Airship, you will play a critical role in driving both new customer acquisition and expansion within our existing customer base. This is a more sophisticated BDR role designed for candidates with 1–2 years of sales development experience who are ready to have higher-impact, consultative conversations. You will be responsible not only for generating net-new pipeline, but also for engaging existing customers in meaningful discussions around cross-sell and upsell opportunities in partnership with Account Executives and Growth Managers.
This role is bilingual (English/French) and may support prospects and customers across our EMEA regions, requiring the ability to communicate clearly and build relationships in both languages. This role requires strong discovery skills, business acumen, and the ability to tailor conversations to meet customer needs, utilize relevant use cases, and identify growth opportunities.
What You’ll Do
- Identify, research, and qualify net-new accounts and buying groups to generate new logo pipeline
- Engage existing Airship customers to uncover expansion opportunities, including cross-sell and upsell motions
- Initiate and manage outbound and inbound prospecting efforts via phone, email, social, and other channels
- Conduct thoughtful discovery conversations to understand prospect and customer goals, challenges, and use cases
- Clearly articulate Airship’s value proposition across different personas and stages of the customer lifecycle
- Partner closely with Account Executives and Growth Managers to align on account strategy, messaging, and next steps
- Nurture and advance opportunities from initial engagement through qualified meetings
- Maintain accurate and timely activity, notes, and pipeline data in Salesforce
- Collaborate with Marketing, Sales, and Enablement to continuously improve messaging and outreach strategies
- Stay current on industry trends, customer use cases, and competitive landscape
What We’re Looking For
- Bilingual fluency in English and French (written and verbal); ability to conduct discovery and qualification conversations in both languages
- 1–2 years of experience in a BDR, SDR, or similar sales role, preferably in B2B SaaS
- Demonstrated ability to generate pipeline through outbound prospecting and consultative conversations
- Experience engaging both new prospects and existing customers in value-based discussions
- Strong written and verbal communication skills with the ability to adapt messaging by persona and context
- High level of business curiosity and comfort navigating more complex sales conversations
- Proven track record of meeting or exceeding activity and pipeline goals
- Proficiency with CRM and sales tools (Salesforce, sales engagement platforms, data tools)
- Strong organizational skills, attention to detail, and follow-through
- Ability to work independently while collaborating closely with cross-functional partners
- Experience experimenting with AI tools in your personal or professional life - or an eagerness to learn!
Work Location & Travel Requirements
Airship’s ‘Digital First’ approach to work means that for the majority of our roles, work can be performed remotely, either some or most of the time. Airship believes that flexible work contributes to a more productive and more equitable work environment, and that Airshippers are able to collaborate, innovate, and support one another across different locations and timezones. Some roles may require that employees perform their work from a specific location to support business activities, and/or be within proximity to an Airship office location or customer or partner locations, while other roles can be performed 100% remotely. This position is in office and may require up to 10% travel based on business needs or as requested by your manager.
Compensation
Base pay is part of the total compensation package and is determined by a variety of factors such as relevant skills, work experience, business priorities, market demands, and location. This role offers stock options, providing a direct opportunity to share in Airship’s success. Medical insurance options for you and your dependents, flexible time off, paid holidays, paid parental leave, and paid volunteer time off, support for your overall wellbeing with employer-subsidized mental health and employee wellness programs, a digital-first work environment and a monthly stipend to support remote work, mentorship and growth opportunities to build skills and accelerate professional development, and more!
Hiring Commitment
Airship is committed to fostering a diverse work environment and providing equal employment opportunities to all applicants and employees. We welcome your application and our hiring and employment decisions are made irrespective of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. In alignment with our commitment to equal opportunity, Airship will consider for employment all qualified applicants, including those with criminal histories, in a way that adheres to the principles of fairness and the requirements of local Fair Chance laws, where applicable.
Business Development Representative - EMEA in London employer: Urban Airship, Inc.
Airship is an exceptional employer that champions a flexible, digital-first work culture, allowing employees to thrive in a supportive environment while collaborating across diverse locations. With a strong focus on employee growth, Airship offers mentorship opportunities, comprehensive benefits including stock options and wellness programmes, and a commitment to diversity and inclusion, making it an ideal place for those seeking meaningful and rewarding careers in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land Business Development Representative - EMEA in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Business Development Representative - EMEA at Urban Airship, Inc., presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Urban Airship, Inc.. Tailor your message to explain why you’re drawn to them and how you can contribute as a Business Development Representative - EMEA. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Business Development Representative - EMEA in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Urban Airship, Inc.:When writing your cover letter, make sure to tailor your message specifically for Urban Airship, Inc.. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Urban Airship, Inc.
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Urban Airship, Inc. that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Urban Airship, Inc. that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Urban Airship, Inc.’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
