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For Companies At a Glance
- Tasks: Lead franchise development, support operations, and optimise sales and inventory.
- Company: Join a dynamic fast-fashion brand with a global presence.
- Benefits: Enjoy competitive salary, growth opportunities, and a vibrant work culture.
- Why this job: Make an impact in retail while building relationships and driving success.
- Qualifications: Bachelor’s degree preferred; 3 years in fast-fashion retail operations required.
- Other info: Fluency in English is essential; additional languages are a bonus.
The predicted salary is between 36000 - 60000 £ per year.
Job description
1. Franchise System Development & Relationship Management
- Establish and optimize the overseas franchise management system, including training programs, performance evaluation frameworks, and incentive mechanisms to drive franchisee engagement and compliance.
- Maintain longterm relationships with franchise partners through regular communication, conflict resolution, and brand value alignment.
2. Operational Support & Compliance
- Conduct periodic onsite visits to franchise stores to assess operational performance, provide tailored guidance, and address challenges related to staffing, inventory, or local regulations.
- Develop and enforce standardized operating procedures (SOPs) for daily store operations, ensuring adherence to brand guidelines and quality control.
3. Sales & Inventory Optimization
- Set and monitor store specific sales targets, analyze sales data to identify trends, and propose actionable strategies to improve revenue and profitability.
- Oversee inventory management, including stock replenishment, turnover rate optimization, and coordination with logistics teams to ensure timely delivery.
4. Store Launch & Visual Merchandising
- Assist franchisees in store decoration, layout planning, and grand opening activities to align with brand aesthetics and market positioning.
- Ensure consistent visual merchandising across all stores to enhance brand identity and customer experience.
5. Market Research & Strategic Adaptation
- Conduct local market analysis, including competitor benchmarking, consumer behavior studies, and trend forecasting, to adapt business strategies and maintain competitive advantage.
- Collaborate with the Branding Department to design and execute localized marketing campaigns, promotional events, and customer engagement initiatives.
REQUIREMENTS:
1. Education & Experience
- Bachelor’s degree or above in Marketing, Fashion Management, or related fields (preferred).
- Minimum 3 years of experience in fast-fashion retail operations, with prior exposure to overseas franchise management (highly desirable).
2. Skills & Competencies
- Proficiency in English (written and spoken) for cross-border communication; additional language skills are a plus.
- Strong analytical abilities to interpret sales reports, market data, and financial metrics.
- Expertise in retail SOPs, visual merchandising, and inventory control systems.
3. Personal Attributes
- Excellent interpersonal skills to build trust with diverse stakeholders, including franchisees, suppliers, and internal teams
- Resilience to thrive in a fast-paced environment, with a problem-solving mindset and customer-centric approach.
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Retail Operations Manager/ Director (Franchise) employer: UR FASHION GROUP (SINGAPORE) PTE. LTD.
Contact Detail:
UR FASHION GROUP (SINGAPORE) PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Operations Manager/ Director (Franchise)
✨Tip Number 1
Network with professionals in the retail and franchise sectors. Attend industry events, webinars, or local meetups to connect with people who can provide insights into the role and potentially refer you to opportunities at StudySmarter.
✨Tip Number 2
Familiarise yourself with the latest trends in fast-fashion retail operations and franchise management. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed franchise relationships or improved operational performance in previous roles. Real-life scenarios can showcase your skills effectively.
✨Tip Number 4
Research StudySmarter's brand values and current franchise operations. Understanding our mission and how you can contribute will help you align your answers with what we are looking for in a candidate.
We think you need these skills to ace Retail Operations Manager/ Director (Franchise)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail operations and franchise management. Use specific examples that demonstrate your ability to optimise systems, manage relationships, and drive sales.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the fast-fashion industry and how your skills align with the job requirements. Mention your experience with training programs and operational support, and how you can contribute to the company's success.
Showcase Analytical Skills: Provide examples of how you've used data analysis to improve sales or inventory management in previous roles. This will demonstrate your strong analytical abilities, which are crucial for this position.
Highlight Interpersonal Skills: Emphasise your interpersonal skills in both your CV and cover letter. Discuss how you've built relationships with franchisees or stakeholders in the past, showcasing your ability to communicate effectively and resolve conflicts.
How to prepare for a job interview at UR FASHION GROUP (SINGAPORE) PTE. LTD.
✨Showcase Your Franchise Management Experience
Make sure to highlight any previous experience you have with franchise management. Discuss specific examples of how you've developed training programs or maintained relationships with franchise partners, as this will demonstrate your capability in this area.
✨Prepare for Operational Scenarios
Be ready to discuss how you would handle various operational challenges that may arise in a franchise setting. Think about past experiences where you provided guidance on staffing or inventory issues and be prepared to share those stories.
✨Demonstrate Analytical Skills
Since the role requires strong analytical abilities, come prepared with examples of how you've used data to drive sales or improve inventory management. Be ready to discuss specific metrics you've monitored and the strategies you implemented based on your findings.
✨Understand Market Trends
Research current trends in the fast-fashion retail industry and be prepared to discuss how these could impact the franchise's operations. Showing that you are knowledgeable about market dynamics will impress interviewers and demonstrate your strategic thinking.
