Upward Housing is a registered Community Interest Company. We provide supported housing for people with design features and services that enables people to maintain their independence and facilitate them living in their own homes, where they might otherwise have to stay dependent, or become dependent on more intensive models of care. Website:upwardhousing.org.uk Job description We have a vacancy to join our team as a Housing Support Officer for our supported housing for people who have an assessed care and support need who may have, but not limited to a learning disability, physical disability or other complex care and support needs. This role will be a hybrid role based in B90 Solihull area and WS3 Walsall area. Initial training and induction will take place in WS3 Walsall. FULL DRIVING LICENCE AND VEHICLE IS REQUIRED FOR THIS ROLE. Full training will be provided. The role will require you to provide housing related support for our tenants which will include: 1) Liaising with contactors and maintenance team. Arranging for, following through, monitoring and signing off maintenance and repair items falling outside of usual Landlord general repair and maintenance obligations. 2) Support the Housing Team to ensure all housing management functions including health and safety, risk assessments, fire checks, and compliance checks are completed by their due date, and that the relevant certification is received and logged appropriately. 3) Assistance on all housing and admin matters including tenancy agreements, guarantees, tenant welcome packs and associated tenant obligations. 4) Liaising with healthcare professionals and tenants to gather information, submit and chase welfare benefit applications. 5) Conduct health and safety audits taking into consideration the tenant's disability and vulnerability. 6) Other general housing and property related support duties associated with providing high quality supported housing to less able and vulnerable people. Key Skills & Requirements Self-management skills to work independently to solve problems, prioritize tasks, manage time effectively, and take initiative to complete tasks efficiently, requiring minimal supervision. A responsible and reliable person, with the ability to give direction and make decisions to maintain health and safety and maintenance standards in a timely manner. Great communication skills with an ability to adapt and build repour. Good IT, admin and organization skills with a willingness to be trained. Full Driving License with transport Position subject to a DBS check Preferred experience: Working in a care environment or experience with SEN Job Types: Full-time, Permanent Hybrid between B90 and WS3 Schedule: Monday to Friday Job Types: Full-time, Permanent Pay: £25,000.00-£28,000.00 per year Schedule: Monday to Friday Work Location: In person Reference ID: HO/UH 2025
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Housing Officer in Birmingham employer: Upward Care Ltd.
Upward Care Ltd is an exceptional employer in the West Midlands, dedicated to providing high-quality care services while fostering a supportive and collaborative work environment. With a strong commitment to employee growth, we offer opportunities for professional development and training, ensuring that our team members can achieve their aspirations. Our focus on sustainability and community well-being, combined with benefits like a company pension and on-site parking, makes us an attractive choice for those looking to make a meaningful impact in the lives of others.
