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- Tasks: Lead and optimise pension operations, manage a dynamic team, and enhance client relationships.
- Company: Upvest, a forward-thinking company revolutionising pensions in Europe.
- Benefits: 30 days annual leave, remote work flexibility, personal development budget, and competitive salary.
- Other info: Inclusive culture with team celebrations and excellent career growth opportunities.
- Why this job: Join us to make a real impact on the future of investing and pensions in Europe.
- Qualifications: Experience in pensions, strong analytical skills, and fluent in German and English.
The predicted salary is between 70000 - 90000 £ per year.
As Upvest enters the next stage of growth, we are looking for an exceptional Pensions Operations Manager.
What You’ll Do:
- Build and manage Upvest’s pensions processes in regards to transfers, contribution management, bonus applications and edgecase-handling.
- Scale and lead the pensions operations team by building, mentoring, and managing team members as business growth and volume requirements evolve.
- Act as a subject matter expert, responsible for setting up Upvest’s German pension products, train staff and contribute in the daily tasks.
- Build relationships with the operational teams of our clients and assist them in supporting their end-users with pension related queries.
- Contribute to building a best‑in‑class product.
- Optimise workflows and contribute to the implementation of automation and AI to define our pension experience.
- Design operational improvements whilst ensuring compliance with regulations and internal policies, addressing potential risks to support reliable and secure operations.
- Collaborate with Product, Engineering, Compliance, Treasury and other teams to support efficient processes and address challenges as they arise.
- Participate in projects aimed at scaling our pension offers.
- Monitor key metrics providing insights to support business decisions and improve performance.
What You Bring:
- Deep understanding of market rules and existing pension products in the German market.
- Understanding of relevant regulatory frameworks and data exchange with ZFA.
- Strong investigative and analytical skills; ability to identify and solve errors.
- Exceptional ability to communicate and foster positive business relationships with both internal and external stakeholders.
- Ability to work under pressure and meet deadlines.
- German native fluent in English - both written and verbal.
- Ability to work independently as well as a part of a team.
It’s Great If You Have:
- Experience in data analysis and process automation using data visualization tools, SQL, Python, or similar.
- Several years of relevant work experience with Riesterrente (former German pension product).
How We Upvest In You:
- Impact‑driven work: We’re building the infrastructure that will power the future of investing in Europe. It’s complex, ambitious, and meaningful. You’ll work with modern technologies and create something entirely new.
- Wellbeing: Recharge with 30 days of annual leave and maintain a healthy lifestyle with sports benefits. Access confidential professional coaching and enjoy the flexibility to work remotely abroad for up to 183 days a year.
- Recharge with UpRest, a one‑month fully paid sabbatical after every 4 years of working at Upvest.
- Development: Growth is in our DNA. Each Upvenger has access to a personal development budget and the freedom to decide how to use it.
- Flexible work environment: Work from any of our hubs in Berlin, London or Tallinn hybrid or remotely across Europe, depending on the role.
- Compensation and equity: We believe that all Upvengers contribute to our success and deserve a competitive, above‑market salary and a participation in our employee equity program.
- Team celebrations: Participate in company‑wide events, such as UpFest, dinners, offsites and our Holiday party, to connect with colleagues and celebrate our achievements.
- Inclusion: We’re committed to a culture where everyone belongs and thrives.
Our Values:
- Make it easy for others. We simplify the complex and act with the best intentions.
- Own the outcome. We are proactive, fast and confident to get the job done, valuing progress over perfection.
- Rise to the challenge. We aim high and push the boundaries. We stay curious, learn and celebrate our wins together.
- Tell the story. We start with the Why to align on purpose. We are transparent and share knowledge to empower and inspire others.
Upvest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Senior Operations Manager for Altersvorsorgedepot (f/m/d) in London employer: Upvest
Contact Detail:
Upvest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Operations Manager for Altersvorsorgedepot (f/m/d) in London
✨Tip Number 1
Network like a pro! Reach out to people in the pensions industry, especially those at Upvest. A friendly chat can open doors and give you insights that a job description can't.
✨Tip Number 2
Prepare for interviews by diving deep into Upvest’s values and mission. Show us how your experience aligns with our goal of revolutionising pensions in Germany. We love candidates who resonate with our purpose!
✨Tip Number 3
Don’t just talk about your skills; demonstrate them! If you have experience with data analysis or process automation, be ready to share specific examples. We want to see how you can contribute to optimising our workflows.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of the Upvest team.
We think you need these skills to ace Senior Operations Manager for Altersvorsorgedepot (f/m/d) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Senior Operations Manager role. Highlight your experience with pensions processes and any relevant regulatory knowledge to show us you’re the right fit.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about revolutionising pensions in Germany. Share specific examples of how you've built and managed teams or optimised workflows in previous roles.
Showcase Your Analytical Skills: Since we value investigative and analytical skills, include examples of how you've solved complex problems in past positions. This will help us see your ability to handle the challenges of the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Upvest
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of the German pension market, especially Riesterrente and other relevant products. Being able to discuss these in detail will show that you're not just familiar with the basics but are genuinely passionate about the field.
✨Showcase Your Analytical Skills
Prepare examples of how you've used data analysis or process automation in previous roles. Whether it's through SQL, Python, or data visualisation tools, being able to demonstrate your analytical prowess will set you apart as a candidate who can optimise workflows effectively.
✨Build Relationships, Even in the Interview
Think about how you can foster positive relationships during the interview itself. Be personable and engage with your interviewers; ask insightful questions about their operations and how you can contribute. This will highlight your ability to connect with both internal and external stakeholders.
✨Be Ready for Scenario Questions
Expect questions that test your problem-solving skills, especially around edge-case handling and compliance issues. Prepare by thinking through potential scenarios you might face in the role and how you would address them, showcasing your proactive approach to challenges.