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- Tasks: Lead a dynamic dispensary team and ensure excellent service for our patients.
- Company: Join Upton Surgery, a friendly and forward-thinking General Practice.
- Benefits: Gain valuable experience in primary care with a supportive team environment.
- Other info: Enjoy a modern workplace with opportunities for professional growth.
- Why this job: Kickstart your career in healthcare while making a real difference in patient care.
- Qualifications: Experience in team management and a background in pharmacy or healthcare is preferred.
The predicted salary is between 30000 - 40000 £ per year.
Upton Surgery are looking for an organised, friendly and dynamic Dispensary Manager / Team Lead to join our Dispensary team. This is an ideal position for a Manager / Team Lead, looking to start their career in Primary Care.
Main duties of the job:
- Manage all aspects of the dispensary; liaising with the GP partners, Practice Manager & Pharmacy Teams to effectively manage stock levels, ensuring adequate levels are held and minimising wastage and expenditure.
- Coordinate the team and support the delivery of an excellent service to our dispensing patients.
- Ensure the service meets the DSQS standards.
- Complete the monthly, quarterly and annual dispensary returns, running searches on the practice clinical system and completing the necessary audits.
- Develop, review and improve standard operating procedures, and policies.
- Manage the day-to-day running of a large team, including rotas and performance.
- Maintain stocks, ensuring profitability and business sustainability, regularly reviewing drug supplier deals and offers and changing procurement where needed to ensure value for money.
About us:
Upton Surgery is a friendly, forward thinking General Practice with on site NHS Community staff and Social Care staff. We have a holistic, integrated care approach for our 12,300 patients. We are a training practice with 6 GP partners, 4 salaried doctors, 3 ANPs and 1 clinical pharmacist, 2 Pharmacy technicians and a dispensary on site. Located just 10 minutes from junction 1 of the M50, 15 minutes from Worcester and Malvern. 10 minutes from Tewkesbury and 30 minutes from Cheltenham.
Qualifications:
- Previous experience working in a dispensary, pharmacy, or healthcare setting.
- Experience in team leadership or management.
- Strong understanding of dispensing processes and regulatory/compliance standards (e.g. DSQS).
- Excellent organisational skills with the ability to manage workload and meet deadlines.
- Experience in stock control, procurement, and cost management.
- Ability to carry out audits and complete routine returns accurately.
- Strong communication and interpersonal skills.
- Competent IT skills, including use of clinical systems and Microsoft Office.
- Experience working in a GP dispensing practice.
- Knowledge of NHS systems and primary care regulations.
- Familiarity with dispensary robotics or automated dispensing systems.
- Relevant qualification in pharmacy services, dispensing, or management.
- Experience in developing and implementing Standard Operating Procedures (SOPs).
- Previous involvement in audits, quality improvement, or service development.
- Understanding of medicines optimisation and cost-effective prescribing.
- Experience in training, mentoring, or developing staff.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Dispensary Manager / Team Lead in Worcester employer: Upton Surgery
Contact Detail:
Upton Surgery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dispensary Manager / Team Lead in Worcester
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work in dispensaries or primary care. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to team management and dispensary operations. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've successfully managed teams or improved processes in previous roles. This will help you stand out as a candidate who can hit the ground running.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our practice.
We think you need these skills to ace Dispensary Manager / Team Lead in Worcester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your team management experience and any relevant qualifications to show us you're the perfect fit for the Dispensary Manager role.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining Upton Surgery and how your background aligns with our values. Keep it friendly and professional, just like us!
Showcase Your Organisational Skills: Since this role involves managing stock levels and team performance, be sure to mention any previous experiences where you've successfully organised tasks or led a team. We love seeing examples of your organisational prowess!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Upton Surgery
✨Know Your Stuff
Make sure you brush up on your knowledge of dispensing processes and the DSQS standards. Being able to discuss these confidently will show that you're serious about the role and understand what it takes to manage a dispensary effectively.
✨Show Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Whether it's handling rotas or improving team performance, showcasing your leadership experience will be key to impressing the interviewers.
✨Be Organised
Since this role involves managing stock levels and ensuring compliance, demonstrate your organisational skills. Bring along any relevant documentation or examples of SOPs you've developed to highlight your ability to keep things running smoothly.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the dispensary's operations or future goals. This shows your genuine interest in the position and helps you gauge if the practice is the right fit for you.