At a Glance
- Tasks: Lead a dynamic dispensary team and ensure top-notch service for patients.
- Company: Join Upton Surgery, a friendly and forward-thinking General Practice.
- Benefits: Gain valuable experience in primary care with a supportive team environment.
- Other info: Great location with opportunities for professional growth and development.
- Why this job: Kickstart your career in healthcare while making a real difference in patient care.
- Qualifications: Experience in healthcare or pharmacy, with strong leadership and organisational skills.
The predicted salary is between 30000 - 40000 € per year.
Upton Surgery are looking for an organised, friendly and dynamic Dispensary Manager / Team Lead to join our Dispensary team. This is an ideal position for a Manager / Team Lead, looking to start their career in Primary Care.
Main duties of the job
- Manage all aspects of the dispensary; liaising with the GP partners and Practice Manager.
- Complete the monthly, quarterly and annual dispensary returns, running searches on the practice clinical system and completing the necessary audits.
- Develop, review and improve standard operating procedures and policies.
- Manage the day-to-day running of a large team, including rotas and performance.
- Maintain stocks, ensuring profitability and business sustainability, regularly reviewing drug supplier deals and offers and changing procurement where needed to ensure value for money.
About us
Upton Surgery is a friendly, forward thinking General Practice with on site NHS Community staff and Social Care staff. We have a holistic, integrated care approach for our 12,300 patients. We are a training practice with 6 GP partners, 4 salaried doctors, 3 ANPs and 1 clinical pharmacist, 2 Pharmacy technicians and a dispensary on site. Located just 10 minutes from junction 1 of the M50, 15 minutes from Worcester and Malvern, 10 minutes from Tewkesbury and 30 minutes from Cheltenham.
Job responsibilities
The successful candidate will coordinate the dispensary team and support the delivery of an excellent service to dispensing patients by:
- Ensuring the dispensary operates in full compliance with Dispensing Services Quality Scheme (DSQS) standards.
- Completing all required monthly, quarterly, and annual dispensary returns, including running clinical system searches and conducting audits.
- Developing, reviewing, and continuously improving Standard Operating Procedures (SOPs) and policies.
- Managing the day-to-day operations of a large team, including staff rotas, supervision, and performance management.
- Overseeing stock control and procurement processes to maintain optimal inventory levels.
- Monitoring profitability and supporting business sustainability by reviewing supplier agreements, identifying cost-saving opportunities, and sourcing best-value purchasing options.
Qualifications
- Previous experience working in a dispensary, pharmacy, or healthcare setting.
- Experience in team leadership or management.
- Strong understanding of dispensing processes and regulatory/compliance standards (e.g. DSQS).
- Excellent organisational skills with the ability to manage workload and meet deadlines.
- Experience in stock control, procurement, and cost management.
- Ability to carry out audits and complete routine returns accurately.
- Strong communication and interpersonal skills.
- Competent IT skills, including use of clinical systems and Microsoft Office.
- Experience working in a GP dispensing practice.
- Knowledge of NHS systems and primary care regulations.
- Familiarity with dispensary robotics or automated dispensing systems.
- Relevant qualification in pharmacy services, dispensing, or management.
- Experience in developing and implementing Standard Operating Procedures (SOPs).
- Previous involvement in audits, quality improvement, or service development.
- Understanding of medicines optimisation and cost-effective prescribing.
- Experience in training, mentoring, or developing staff.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Dispensary Manager / Team Lead employer: Upton Surgery
Upton Surgery is an excellent employer that fosters a supportive and collaborative work environment, ideal for those looking to advance their careers in Primary Care. With a focus on integrated care and a commitment to staff development, employees benefit from ongoing training opportunities and a friendly atmosphere, all while serving a diverse patient base in a convenient location just minutes from major transport links.
StudySmarter Expert Advice🤫
We think this is how you could land Dispensary Manager / Team Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work in dispensaries or primary care. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching Upton Surgery and understanding their values and operations. Tailor your answers to show how your experience aligns with their needs, especially around team management and compliance with standards.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've managed teams or improved processes in previous roles. This will demonstrate your capability as a Dispensary Manager / Team Lead.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Dispensary Manager / Team Lead
Some tips for your application 🫡
Show Your Organisational Skills:As a Dispensary Manager, you'll need to be super organised. Make sure your application highlights any experience you have in managing teams or projects. We want to see how you keep things running smoothly!
Tailor Your Application:Don’t just send the same CV everywhere! Tailor your application to Upton Surgery by mentioning specific skills that match the job description. We love seeing candidates who take the time to connect their experience with what we’re looking for.
Highlight Your Team Leadership Experience:Since this role involves managing a large team, it’s crucial to showcase your leadership experience. Share examples of how you've successfully led teams in the past and how you’ve handled challenges. We’re all about teamwork here!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our friendly team!
How to prepare for a job interview at Upton Surgery
✨Know Your Stuff
Make sure you brush up on your knowledge of dispensing processes and compliance standards like the DSQS. Being able to discuss these confidently will show that you're not just a good fit for the role, but that you’re genuinely interested in the field.
✨Showcase Your Leadership Skills
As a Dispensary Manager / Team Lead, you'll be managing a large team. Prepare examples of how you've successfully led teams in the past, whether it’s through performance management or developing staff. This will demonstrate your capability to handle the responsibilities of the role.
✨Be Organised
Since the job involves managing audits and returns, come prepared with a plan on how you would organise these tasks. Discussing your approach to maintaining compliance and efficiency will highlight your organisational skills and readiness for the position.
✨Ask Insightful Questions
Prepare some thoughtful questions about Upton Surgery's approach to integrated care and how they support their dispensary team. This shows that you’re not only interested in the role but also in how you can contribute to their mission and values.
