First Responder IT Support Engineer - Path to 1st/2nd Line

First Responder IT Support Engineer - Path to 1st/2nd Line

Full-Time 40000 - 45000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide 1st line IT support and troubleshoot various tech issues for our MSP partner customers.
  • Company: Join UptimeIT, a dynamic company focused on delivering top-notch IT solutions.
  • Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
  • Other info: Great opportunity for career advancement in a supportive environment.
  • Why this job: Kickstart your IT career and make a real difference in tech support.
  • Qualifications: Basic IT knowledge and a passion for helping others with tech challenges.

The predicted salary is between 40000 - 45000 £ per year.

Uptime IT is seeking a motivated First Responder Engineer to deliver 1st line IT support to our MSP partner customers.

Initially office-based for six months, then a hybrid arrangement with some days in the office and some remote.

You’ll troubleshoot Windows 10/11, Office 365, printers and scanners, and various client applications, logging tickets in our PSA platform and escalating complex issues to a senior engineer.

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First Responder IT Support Engineer - Path to 1st/2nd Line employer: UptimeIT

JTP Accountancy & Tax Services is an exceptional employer, offering a supportive and collaborative work environment in Eastbourne. With a focus on employee growth and autonomy, the firm provides clear progression opportunities and a performance-driven culture that values initiative and contribution. Employees enjoy competitive salaries, bonuses, and unique benefits such as the potential for a 4-day working week, making it an attractive place for experienced accountants seeking meaningful careers.

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Contact Details:

UptimeIT Recruitment Team

We think you need these skills to ace First Responder IT Support Engineer - Path to 1st/2nd Line

Windows 10
Windows 11
Office 365
Troubleshooting
Ticket Logging
PSA Platform
Printer Support