Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Sort, prepare, and troubleshoot IT hardware while delivering excellent customer service.
- Company: Join a dynamic team in a growing tech environment.
- Benefits: Competitive salary, hands-on experience, and a supportive work culture.
- Other info: Opportunity to grow in a fast-paced, target-driven setting.
- Why this job: Perfect for tech enthusiasts who love problem-solving and customer interaction.
- Qualifications: Interest in IT hardware and strong communication skills required.
The predicted salary is between 25000 - 25000 £ per year.
Role type: Permanent, full time
Location: Office based, Crawley (Three Bridges)
Working hours: 9:00am - 5:30pm, Mon - Fri
Salary: up to £25,000 per annum
Are you passionate about tech, hands‑on work, and delivering great customer experiences? We’re looking for an enthusiastic IT Hardware Technician to join our growing team. If you enjoy taking things apart, fixing them, understanding how they work — and providing top‑tier customer communication — this role is for you.
Job Descriptions
- Sorting, grading, and preparing PCs, laptops, and monitors
- Working on day‑to‑day software installs, migrations, additions, and changes
- Checking internal components and cables for damage
- Testing, troubleshooting, and auditing devices
- Accurately updating stock in our inventory/PSA system
- Packing equipment safely for shipment
- Following technical documentation and processes
- Communicating clearly with customers and providing excellent service
- Maintaining a tidy, organised workspace
- Adhering to safety processes and correctly using PPE
What We Are Looking For
- A genuine interest in IT hardware — professional or hobbyist
- Great customer communication skills (written & verbal)
- Strong attention to detail and pride in workmanship
- Ability to multitask, stay organised, and work under pressure
- Reliable, motivated, and able to learn quickly
- Comfortable working at pace in a target‑driven environment
- Able to follow written documentation accurately
- Experience in customer service
- Experience in an MSP environment or PSA tools (nice to have)
Bonus Skills
- Experience with basic administration in:
- Microsoft 365
- Active Directory / On‑prem servers
- Printers & scanners
- Common business applications
IT Technician (IMAC) employer: Uptime Solutions
Contact Detail:
Uptime Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician (IMAC)
✨Tip Number 1
Get your hands dirty! If you're applying for the IT Technician role, show us your passion for tech by tinkering with hardware or software. Share your experiences in interviews — we love hearing about your DIY projects or any tech challenges you've tackled.
✨Tip Number 2
Brush up on your customer service skills! Since this role involves communicating with customers, practice how you’d explain technical issues in simple terms. We want to see that you can keep a cool head and provide top-notch support, even under pressure.
✨Tip Number 3
Stay organised and detail-oriented! When you’re sorting and preparing devices, it’s crucial to keep everything tidy and accurate. During your interview, highlight any systems or methods you use to stay on top of tasks — we appreciate a candidate who takes pride in their work!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team. Don’t forget to follow up after applying — a little enthusiasm goes a long way!
We think you need these skills to ace IT Technician (IMAC)
Some tips for your application 🫡
Show Your Passion for Tech: Let us see your enthusiasm for IT hardware! Whether it's a hobby or professional experience, share specific examples of what you've worked on. This will help us understand your genuine interest in the role.
Highlight Customer Communication Skills: Since great customer service is key for us, make sure to mention any relevant experiences where you’ve communicated effectively with customers. We want to know how you handle queries and provide support!
Be Detail-Oriented: Attention to detail is crucial in this role. When writing your application, emphasise your ability to follow processes accurately and maintain organisation. A tidy workspace reflects your work ethic!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Uptime Solutions
✨Know Your Tech Inside Out
Make sure you brush up on your IT hardware knowledge. Be ready to discuss the components of PCs, laptops, and monitors, as well as any troubleshooting techniques you've used. Showing genuine enthusiasm for tech will definitely impress your interviewers.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, prepare examples of how you've provided excellent service in the past. Think about times when you resolved issues or communicated effectively with customers. This will highlight your ability to deliver great customer experiences.
✨Demonstrate Attention to Detail
In an IT Technician role, attention to detail is crucial. Be prepared to discuss how you ensure accuracy in your work, whether it's updating inventory or following technical documentation. You might even want to bring up specific instances where your attention to detail made a difference.
✨Practice Multitasking Scenarios
This job requires juggling multiple tasks at once, so think of examples from your past where you successfully managed competing priorities. Practising how you would handle a busy day in the role can help you convey your organisational skills and ability to work under pressure.