First Response IT Engineer - 1st Line, Hybrid Growth in Crawley

First Response IT Engineer - 1st Line, Hybrid Growth in Crawley

Crawley Full-Time 25000 - 32000 Β£ / year (est.) No working from home possible
Uptime Solutions Ltd

At a Glance

  • Tasks: Provide 1st line IT support and troubleshoot technical issues for customers.
  • Company: Uptime Solutions Ltd, a dynamic MSP partner in Crawley.
  • Benefits: Hybrid work model, growth opportunities, and mentoring to enhance your skills.
  • Other info: Initial 6-month in-office training for skill development.
  • Why this job: Kickstart your IT career with hands-on experience and customer interaction.
  • Qualifications: Passion for IT, some support experience or relevant qualifications preferred.

The predicted salary is between 25000 - 32000 Β£ per year.

Uptime Solutions Ltd in Crawley is seeking a First Responder Engineer to deliver 1st line IT support services, assisting customers of our MSP partners. Your role will involve troubleshooting technical issues via telephone and remote desktop support, and you will work in a hybrid model after an initial 6-month in-office training period.

The ideal candidate will have a passion for IT, possibly some IT support experience or relevant qualifications, and a customer-first attitude. Growth opportunities and mentoring to advance your skills are key aspects of the position.

First Response IT Engineer - 1st Line, Hybrid Growth in Crawley employer: Uptime Solutions Ltd

Uptime Solutions Ltd is an exceptional employer located in Crawley, offering a dynamic work environment where innovation and collaboration thrive. With a strong focus on employee development, you will have ample opportunities to enhance your skills while working alongside experienced professionals in the IT support field. The company promotes a culture of mentorship and teamwork, ensuring that every team member contributes to delivering top-notch technical support to our MSP partners and their customers.

Uptime Solutions Ltd

Contact Details:

Uptime Solutions Ltd Recruitment Team

We think you need these skills to ace First Response IT Engineer - 1st Line, Hybrid Growth in Crawley

1st Line IT Support
Troubleshooting
Remote Desktop Support
Customer Service
Technical Support
Communication Skills
Problem-Solving Skills