At a Glance
- Tasks: Troubleshoot incidents and provide top-notch support for MSP partners and customers.
- Company: Uptime Solutions Ltd, a leader in technical support based in Crawley.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Mentorship opportunities and a collaborative work environment await you.
- Why this job: Join a dynamic team and make a real difference in IT support.
- Qualifications: Experience in 2nd line support and a passion for technology.
The predicted salary is between 30000 - 40000 £ per year.
Uptime Solutions Ltd in Crawley is seeking a proactive 2nd Line Engineer to support MSP partners and their end customers.
You will troubleshoot incidents, mentor junior peers, and collaborate with teammates to deliver reliable, market-leading technical support.
You will own 2nd line tasks across Windows, virtualization, cloud services, and networking, log tickets in our PSA, and identify automation opportunities to improve uptime.
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Hybrid 2nd Line IT Support Engineer in Crawley Down employer: Uptime Solutions Ltd
Uptime Solutions Ltd is an exceptional employer located in Crawley, offering a dynamic work environment where innovation and collaboration thrive. With a strong focus on employee development, you will have ample opportunities to enhance your skills while working alongside experienced professionals in the IT support field. The company promotes a culture of mentorship and teamwork, ensuring that every team member contributes to delivering top-notch technical support to our MSP partners and their customers.
