At a Glance
- Tasks: Own the customer journey and ensure clients maximise value from our SaaS solutions.
- Company: Uptick, a fast-growing SaaS company in the fire protection sector.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Fast-paced environment with plenty of room for career advancement.
- Why this job: Join a dynamic team and make a real difference in customer success.
- Qualifications: Experience in customer success or account management is a plus.
The predicted salary is between 40000 - 50000 £ per year.
Uptick in the United Kingdom is looking for a Customer Success Manager to own the customer journey from onboarding through renewal for a growing SaaS client base in the fire protection sector. You will work with Sales, Support and Success teams to ensure customers extract massive value, drive retention, and uncover opportunities for expansion, while maintaining a customer-first mindset in a fast-paced scale-up environment.
SaaS Customer Success Manager: Growth & Adoption employer: Uptick
Uptick is an exceptional employer that prioritises employee growth and development within a dynamic scale-up environment. With a strong focus on collaboration across teams, you will have the opportunity to make a significant impact in the fire protection sector while enjoying a supportive work culture that values innovation and customer success. Located in the United Kingdom, Uptick offers a unique chance to be part of a forward-thinking company dedicated to driving meaningful change for its clients.
