At a Glance
- Tasks: Manage customer data migration and system configuration while training teams on Uptick.
- Company: Join a fast-paced, dog-friendly scaleup with a supportive culture.
- Benefits: Competitive salary, flexible work environment, and opportunities for professional growth.
- Other info: Dynamic role with the chance to onboard high-value customers each month.
- Why this job: Make a real impact by helping customers successfully adopt innovative software solutions.
- Qualifications: Experience in SaaS implementation, strong data skills, and fluency in Dutch.
The predicted salary is between 51750 - 63250 £ per year.
More than 22,000 people open Uptick first thing in the morning and work in it all day, so we make it fast, intuitive, and reliable, and we back it with a customer team that knows the industry inside out.
You will join a fast-paced, dog-friendly scaleup, working alongside people who care about the work and each other.
- What you will own
- Data migration. Support customers with the collation, extraction, cleansing, and import of their data into Uptick using Excel and Google Sheets.
- System configuration. Configure customer workspaces to suit their internal workflows and industry requirements.
- Product training. Train the customer's team to use Uptick in their daily roles, driving strong adoption across our core modules in the critical phase after go live.
- Project management. Deliver implementation projects on time, keeping momentum so customers have the best chance of adopting Uptick successfully.
- Data and systems. Keep our internal systems up to date with key project dates, notes, and information for reporting and continuity.
- Relationship management. Build strong relationships with customers and lead them through the uncertainty of a new system with confidence.
- What success looks like
- You take around two to three customers live each month.
- You onboard roughly A$70,000 to A$100,000 of ARR each month.
- You keep median time in onboarding to 80 to 90 days.
- Your live customers reach an average health score above 60 within a week of go live.
- What you will bring
- Experience in Saa S implementation or onboarding, ideally in a startup or scaleup.
- Strong data skills and confidence in Excel and Google Sheets.
- A solutions consulting mindset, technically precise and technologically adept.
- The ability to prioritise, track, and report on the status of your implementations.
- Curiosity and the drive to become an Uptick product expert, plus agility, resilience, and attention to detail.
- Fluency in Dutch
Implementation Manager in London employer: Uptick
Uptick is an exceptional employer that prioritises employee growth and development within a dynamic scale-up environment. With a strong focus on collaboration across teams, you will have the opportunity to make a significant impact in the fire protection sector while enjoying a supportive work culture that values innovation and customer success. Located in the United Kingdom, Uptick offers a unique chance to be part of a forward-thinking company dedicated to driving meaningful change for its clients.
StudySmarter Expert Advice🤫
We think this is how you could land Implementation Manager in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Implementation Manager at Uptick!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Uptick or be willing to refer you for that Implementation Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Uptick who’s on the lookout for their next Implementation Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Implementation Manager role at Uptick!
We think you need these skills to ace Implementation Manager in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Uptick. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Uptick
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Uptick. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
