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- Tasks: Lead security projects and manage a team to ensure safety across Amazon's corporate spaces.
- Company: Join Amazon, a global leader in technology and innovation.
- Benefits: Competitive salary, career growth, and opportunities for international travel.
- Other info: Dynamic role with a focus on collaboration and project optimisation.
- Why this job: Make a real impact on security while working with cutting-edge technology.
- Qualifications: 7+ years in security management and strong leadership skills required.
The predicted salary is between 100000 - 120000 £ per year.
Role: Account Manager D&C
Department: Design & Construction, Amazon Security Technology (EMEA) - this team sits within Amazon Web Services, but its key customer is Amazon Corporate Security.
Location: London, UK. Must be able to work from an Amazon Corporate office five days per week. Regular overseas travel.
Employment Type: Full-time, permanent. Contracted to Upstream Risk Management, enduring secondment to Amazon.
Reports to: EMEA SecTech Regional Manager
Direct reports: Senior Technical Project Managers, Technical Project Managers (team of 9)
Package: £100,000+ (Salary depending on experience). Start: June 2026
Job Summary: Contracted to Upstream Risk Management, you will be permanently embedded within Amazon’s Security Technology Design and Construction (D&C) team in Europe, the Middle East and Africa (EMEA). The D&C team sits within Amazon Security and owns all aspects of technical corporate security to protect people, physical and intellectual property across Amazon estates (not including distribution or data centres).
The Account Manager role is critical to delivering contractual success. You will be responsible for turning strategy into action to deliver on Upstream Risk Management’s obligations to support Amazon Corporate Security’s promise of a safe and secure work environment for all Amazonians. You will achieve this by applying your leadership, project management and technical security skills to the detail of planning, leading a team of technical experts, monitoring progress and reporting.
We are looking for an experienced professional who embodies the Amazon Leadership Principles. Exceptional customer focus is non-negotiable. Strong project and stakeholder management skills, along with a firm technical understanding, will be pivotal to success. The successful applicant will be able to demonstrate data-based decision-making, a strong understanding of cost-benefit analysis, and a track record of program optimisation. Strong leadership skills are essential.
The location of this role is LHR16, an Amazon corporate office in central London, and you should expect five days per week in the office. International travel of around 20% of the time, including at short notice, should be expected.
Key Responsibilities Include:
- Serve as a single point of contact for Amazon SecTech.
- Maintain availability during core business hours for regular communications on team staffing and performance, project-related correspondence and issues, and other topics as deemed relevant to the overall contract scope of work.
- Monitor project workload versus staff availability.
- Make recommendations to SecTech on staffing levels and project loading based on quantitative data analysis and historical workload.
- Manage the entire vendor team to ensure the scope of work is being executed in accordance with contract documents.
- Assist in the onboarding/offboarding of vendor staff as necessary to maintain the expected level of project delivery quality and SLA performance.
- Serve as an escalation point with internal and external stakeholders for all issues related to ongoing projects.
- Perform Quality Assurance / Quality Control of team deliverables to ensure conformance with Amazon design and construction standards.
- Regularly audit program performance versus deliverables and scope descriptions and make recommendations to address shortfalls.
- Conduct project lessons-learned meetings and make recommendations to Amazon for the adoption of new standards or process requirements.
- Schedule, document, and lead Monthly, Quarterly, and Annual Business Reviews, which will track vendor performance against the established scope of work, Service Level Agreements (SLAs), and Key Performance Indicators (KPIs).
About You:
- Minimum of 7 years in security program management, either as a consultant, end user, or embedded services team leader.
- Minimum of 5 years of experience as a cross-functional team leader, managing program personnel, leading talent assessments/reviews, managing workload and job assignments, etc.
- Demonstrated understanding of the security project lifecycle, including technology selection, design, bid, award, construction administration, testing, and commissioning.
- Working technical knowledge of access control system hardware architecture, components, and standard installation practices.
- Ability to develop key relationships across functional disciplines, in order to help move projects and other key initiatives forward.
- Strong analytical, verbal communication, and writing skills.
Physical Security Embedded Service Delivery Manager in Slough employer: Upstream Risk Management
Contact Detail:
Upstream Risk Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Physical Security Embedded Service Delivery Manager in Slough
✨Tip Number 1
Network like a pro! Get out there and connect with people in the security industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Amazon's Leadership Principles. They’re not just buzzwords; they’re key to how Amazon operates. Think of examples from your past experiences that showcase how you embody these principles, especially around customer focus and project management.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors. Focus on articulating your experience in security program management and your leadership skills. The more comfortable you are talking about your achievements, the better you'll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. So, get your application in and let’s make things happen!
We think you need these skills to ace Physical Security Embedded Service Delivery Manager in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Physical Security Embedded Service Delivery Manager. Highlight your experience in security program management and project leadership, as these are key for us at StudySmarter.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Use specific examples from your past experiences that demonstrate your customer focus and project management skills.
Showcase Your Leadership Skills: Since this role involves leading a team, make sure to showcase your leadership experience. Talk about how you've managed teams in the past and any successful projects you've led.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Upstream Risk Management
✨Know Your Stuff
Make sure you brush up on your knowledge of security program management and the specific technologies mentioned in the job description. Familiarise yourself with access control systems and the security project lifecycle, as these will likely come up during the interview.
✨Showcase Your Leadership Skills
Prepare examples that demonstrate your leadership experience, especially in managing cross-functional teams. Be ready to discuss how you've handled workload management and talent assessments in previous roles, as this is crucial for the Account Manager position.
✨Data-Driven Decision Making
Since the role requires a strong understanding of data-based decision-making, think of instances where you've used quantitative data analysis to make recommendations or improve project outcomes. This will show your analytical skills and ability to optimise programmes.
✨Embody Amazon's Leadership Principles
Familiarise yourself with Amazon's Leadership Principles and be prepared to discuss how you embody these in your work. Think of specific examples that highlight your customer focus and how you've turned strategy into action in past projects.