At a Glance
- Tasks: Create and manage training programs for security teams across EMEA.
- Company: Join Amazon's dynamic corporate security team in London.
- Benefits: Competitive salary, discretionary bonus, and supportive leadership.
- Other info: Opportunity for overseas travel and excellent career growth.
- Why this job: Make a real impact on security training and operations in a global company.
- Qualifications: 3-5 years of experience in operational roles and training program development.
The predicted salary is between 39600 - 66000 £ per year.
Department: Amazon Corporate Security, Europe, Middle East and Africa (EMEA) region
Location: London
Employment Type: Full time, permanent. Contracted to Upstream Risk Management, permanent secondment to Amazon
Reports to: Regional Operations Manager- EMEA
Key relationships: Regional Program Managers EMEA (APAC and AMER), Regional Operations Managers, Regional Operations Coordinator and Area/Regional Security Managers, Vendor Training Officer.
Salary: £55K + 10% discretionary bonus
Start: December 2025
Seniority level: Mid-Senior level
Job function: Training, Strategy/Planning, Project Management; Security and Investigations, Professional Training and Coaching, Business Consulting and Services
Role Description: Contracted to Upstream Risk Management, you will be permanently embedded within Amazon’s Europe, Middle East and Africa region security operations team, based in Amazon’s Liverpool Street offices. This team is responsible for corporate security, focusing on Amazon’s people, offices and assets across the region. This is separate from Amazon’s retail and warehouse security. The purpose of the role is to create and manage a regional program to improve Guardforce training of the contracted guards present at each EMEA site. The role would suit professionals with 3-5 years’ commercial or government working experience. Experience in corporate security is desirable but not mandatory. Expertise in designing training programs is essential. In return you will get to work with motivated colleagues and a highly supportive leadership team. This role is an office-based role. Some overseas travel (2-3 times per year) will be required.
Duties:
- Conduct gap analysis of Guardforce duties and existing training system.
- Design training program that closes identified gaps in the system.
- Consider specific requirements of a regional (and later global) Guardforce, such as language and culture.
- Work with Amazon Learning team to build suitable training materials.
- Project manage the roll-out of new training system.
- Measure effectiveness of new system.
- Build mechanisms to ensure ongoing currency of training materials and 100% adoption by Guardforce.
- Support the day‑to‑day operations of the EMEA corporate security team.
- Collect, analyze and present on sub‑regional, regional or global metrics to inform regional leadership decision making and issues resolution. This includes but is not limited to operational and risk related data, incident data, audit and assurance.
- Assist regional operations team with high priority tasks and projects.
- Support Regional Operations Manager with evidence collection and data.
- Draft weekly, monthly, quarterly business review for senior leadership.
The ideal candidate
Experience:
- 3–5-year public or corporate experience in operational teams.
- Experience of security delivery.
- Experience of developing and implementing training systems for large teams.
- Experience working in a cross‑regional, culturally diverse, ever‑changing working environment.
- Experience analyzing regional/global data metrics that inform decision‑making.
- End‑to‑end project management.
Skills:
- Training needs analysis for individual roles.
- Gap analysis to inform training programs.
- Systematic approach to training.
- Strong stakeholder management skills, with an ability to influence without authority.
- Excellent verbal and written communication and collaboration skills.
- Ability to dive deep on a problem, and quickly build solutions that iteratively improve (instead of a perfect, but slow solution).
- Ability to excel in a fast-paced, and ever‑changing environment.
- Strong organizational and prioritization skills.
Behavior:
- Embody Amazon’s Leadership Principles.
- Curious and proactive problem solver, comfortable working independently.
- Team player, who embraces the diverse skills and backgrounds across a regional team, and works together with their colleagues to achieve goals, remove obstacles and solve problems.
- Flexibility of work hours where required (few times per month), when working with colleagues in other time zones (APAC, AMER).
Applicants must have the automatic right to live and work in the UK.
Regional Program Manager employer: Upstream Risk Management
At Upstream Risk Management, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of London. Our commitment to employee growth is evident through our supportive leadership and collaborative culture, where you will have the opportunity to design impactful training programs for a diverse team. With competitive compensation, including a discretionary bonus, and the chance to work closely with Amazon's corporate security operations, this role promises a rewarding career path in a fast-paced and evolving industry.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Program Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Upstream Risk Management and Amazon. A friendly chat can give us insider info on the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by diving deep into the role. Understand the specifics of Guardforce training and how it fits into corporate security. We want to show that we’re not just interested, but genuinely passionate about making a difference!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. This will help us articulate our experience in project management and training systems clearly and confidently.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in the interviewer's mind and show our enthusiasm for the role. Plus, it’s a great chance to reiterate why we’re the perfect fit!
We think you need these skills to ace Regional Program Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Regional Program Manager role. Highlight your experience in training program design and project management, as these are key for us. Use specific examples that showcase your skills and achievements.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for corporate security and how your background aligns with our needs. Be sure to mention any relevant experience in cross-regional environments, as we value diversity and adaptability.
Showcase Your Communication Skills:Since this role involves collaboration with various teams, make sure to demonstrate your excellent verbal and written communication skills. Use clear and concise language in your application to reflect your ability to convey complex ideas effectively.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Upstream Risk Management
✨Know Your Stuff
Make sure you understand the ins and outs of the role. Familiarise yourself with the key responsibilities, especially around training program design and project management. Brush up on your knowledge of corporate security and how it applies to Amazon's operations in the EMEA region.
✨Showcase Your Experience
Prepare to discuss your previous experience in developing training systems and managing projects. Use specific examples that highlight your skills in stakeholder management and data analysis. This will help demonstrate your fit for the role and your ability to contribute from day one.
✨Ask Smart Questions
Come prepared with insightful questions about the team dynamics, the current training systems in place, and how success is measured in this role. This shows your genuine interest in the position and helps you gauge if the company culture aligns with your values.
✨Embrace the Leadership Principles
Familiarise yourself with Amazon’s Leadership Principles and think about how you can embody them in your responses. Be ready to share examples of how you've been a curious problem solver or a collaborative team player in your past roles.
