At a Glance
- Tasks: Create and manage training programs for security teams across EMEA.
- Company: Join Amazon's dynamic corporate security team in London.
- Benefits: Competitive salary, bonus, and supportive leadership.
- Other info: Opportunity for overseas travel and career growth in a fast-paced environment.
- Why this job: Make a real impact on security training and operations at a global company.
- Qualifications: 3-5 years experience in operational roles; training program design expertise required.
The predicted salary is between 55000 - 77000 € per year.
Department: Amazon Corporate Security, Europe, Middle East and Africa (EMEA) region
Location: London
Employment Type: Full time, permanent. Contracted to Upstream Risk Management, permanent secondment to Amazon
Reports to: Regional Operations Manager- EMEA
Key relationships: Regional Program Managers EMEA (APAC and AMER), Regional Operations Managers, Regional Operations Coordinator and Area/Regional Security Managers, Vendor Training Officer.
Salary: £55K + 10% discretionary bonus
Start: December 2025
Role Description:
Contracted to Upstream Risk Management, you will be permanently embedded within Amazon’s Europe, Middle East and Africa region security operations team, based in Amazon’s Liverpool Street offices. This team is responsible for corporate security, focusing on Amazon’s people, offices and assets across the region. This is separate from Amazon’s retail and warehouse security.
The purpose of the role is to create and manage a regional program to improve Guardforce training of the contracted guards present at each EMEA site.
The role would suit professionals with 3-5 years’ commercial or government working experience. Experience in corporate security is desirable but not mandatory. Expertise in designing training programs is essential. In return you will get to work with motivated colleagues and a highly supportive leadership team.
This role is an office-based role. Some overseas travel (2-3 times per year) will be required.
Duties:
- Conduct gap analysis of Guardforce duties and existing training system.
- Design training program that closes identified gaps in the system.
- Consider specific requirements of a regional (and later global) Guardforce, such as language and culture.
- Work with Amazon Learning team to build suitable training materials.
- Project manage the roll-out of new training system.
- Measure effectiveness of new system.
- Build mechanisms to ensure ongoing currency of training materials and 100% adoption by Guardforce.
- Support the day-to-day operations of the EMEA corporate security team.
- Collect, analyze and present on sub-regional, regional or global metrics to inform regional leadership decision making and issues resolution. This includes but is not limited to operational and risk related data, incident data, audit and assurance.
- Assist regional operations team with high priority tasks and projects.
- Support Regional Operations Manager with evidence collection and data.
- Draft weekly, monthly, quarterly business review for senior leadership.
The ideal candidate Experience:
- 3–5-year public or corporate experience in operational teams.
- Experience of security delivery.
- Experience of developing and implementing training systems for large teams.
- Experience working in a cross-regional, culturally diverse, ever-changing working environment.
- Experience analyzing regional/global data metrics that inform decision-making.
- End-to-end project management.
Skills:
- Training needs analysis for individual roles.
- Gap analysis to inform training programs.
- Systematic approach to training.
- Strong stakeholder management skills, with an ability to influence without authority.
- Excellent verbal and written communication and collaboration skills.
- Ability to dive deep into a problem, and quickly build solutions that iteratively improve (instead of a perfect, but slow solution).
- Ability to excel in a fast-paced, and ever-changing environment.
- Strong organizational and prioritization skills.
- Fluent in English.
Behavior:
- Embody Amazon’s Leadership Principles.
- Curious and proactive problem solver, comfortable working independently.
- Team player, who embraces the diverse skills and backgrounds across a regional team, and works together with their colleagues to achieve goals, remove obstacles and solve problems.
- Flexibility of work hours where required (few times per month), when working with colleagues in other time zones (APAC, AMER).
Applicants must have the automatic right to live and work in the UK.
Learning & Development Program Manager in Luton employer: Upstream Risk Management
At Amazon, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of London. As a Learning & Development Program Manager, you will benefit from a supportive leadership team and the opportunity to collaborate with motivated colleagues across diverse cultures. With a focus on employee growth and development, we provide unique training opportunities and a culture that values innovation and teamwork, making it a rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Learning & Development Program Manager in Luton
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, or even reach out to current Amazon employees on LinkedIn. Building relationships can open doors that a CV just can't.
✨Ace the Interview
Prepare for your interview by researching Amazon's Leadership Principles and think of examples from your experience that showcase these values. Practice common interview questions and be ready to discuss how you can improve Guardforce training.
✨Showcase Your Skills
When you get the chance, demonstrate your expertise in designing training programs. Bring along any relevant projects or case studies that highlight your ability to close gaps in training systems effectively.
✨Apply Through Our Website
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team at Amazon.
We think you need these skills to ace Learning & Development Program Manager in Luton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Learning & Development Program Manager role. Highlight your experience in designing training programs and any relevant security delivery experience. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention your ability to work in a diverse, fast-paced environment – that’s key for us!
Showcase Your Project Management Skills:Since project management is a big part of this role, make sure to include examples of projects you've managed successfully. We love seeing how you’ve tackled challenges and delivered results, so don’t hold back!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to track your application better. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Upstream Risk Management
✨Know Your Stuff
Before the interview, dive deep into Amazon's corporate security operations. Familiarise yourself with their leadership principles and how they apply to training programs. This will show that you’re not just interested in the role but also in the company’s mission.
✨Showcase Your Experience
Be ready to discuss your past experiences in developing training systems and conducting gap analyses. Use specific examples that highlight your skills in project management and stakeholder engagement, as these are crucial for the Learning & Development Program Manager role.
✨Ask Smart Questions
Prepare thoughtful questions about the team dynamics and the challenges they face in training the Guardforce. This demonstrates your proactive approach and genuine interest in contributing to their success.
✨Emphasise Flexibility and Teamwork
Highlight your ability to adapt to changing environments and work collaboratively across diverse teams. Share examples of how you've successfully navigated cultural differences or time zone challenges in previous roles.
