Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead security projects, manage teams, and ensure top-notch delivery for Amazon's corporate security.
- Company: Join Amazon's innovative Security Technology team in a dynamic environment.
- Benefits: Competitive salary, career growth, and the chance to work with cutting-edge security technology.
- Other info: Expect regular international travel and a vibrant office culture in London.
- Why this job: Make a real impact on safety and security for Amazonians across EMEA.
- Qualifications: 7+ years in security management and strong leadership skills required.
The predicted salary is between 100000 - 120000 £ per year.
Role: Account Manager D&C
Department: Design & Construction, Amazon Security Technology (EMEA) - this team sits within Amazon Web Services, but its key customer is Amazon Corporate Security.
Location: London, UK. Must be able to work from an Amazon Corporate office five days per week. Regular overseas travel.
Employment Type: Full-time, permanent. Contracted to Upstream Risk Management, enduring secondment to Amazon.
Reports to: EMEA SecTech Regional Manager
Direct reports: Senior Technical Project Managers, Technical Project Managers (team of 9)
Package: £100,000+ (Salary depending on experience).
Start: June 2026
Job Summary
Contracted to Upstream Risk Management, you will be permanently embedded within Amazon’s Security Technology Design and Construction (D&C) team in Europe, the Middle East and Africa (EMEA). The D&C team sits within Amazon Security and owns all aspects of technical corporate security to protect people, physical and intellectual property across Amazon estates (not including distribution or data centres).
The Account Manager role is critical to delivering contractual success. You will be responsible for turning strategy into action to deliver on Upstream Risk Management’s obligations to support Amazon Corporate Security’s promise of a safe and secure work environment for all Amazonians. You will achieve this by applying your leadership, project management and technical security skills to the detail of planning, leading a team of technical experts, monitoring progress and reporting.
We are looking for an experienced professional who embodies the Amazon Leadership Principles. Exceptional customer focus is non-negotiable. Strong project and stakeholder management skills, along with a firm technical understanding, will be pivotal to success. The successful applicant will be able to demonstrate data-based decision-making, a strong understanding of cost-benefit analysis, and a track record of program optimisation. Strong leadership skills are essential.
The location of this role is LHR16, an Amazon corporate office in central London, and you should expect five days per week in the office. International travel of around 20% of the time, including at short notice, should be expected.
Key Responsibilities Include:
- Serve as a single point of contact for Amazon SecTech. Maintain availability during core business hours for regular communications on team staffing and performance, project-related correspondence and issues, and other topics as deemed relevant to the overall contract scope of work.
- Monitor project workload versus staff availability. Make recommendations to SecTech on staffing levels and project loading based on quantitative data analysis and historical workload.
- Manage the entire vendor team to ensure the scope of work is being executed in accordance with contract documents. Assist in the onboarding/offboarding of vendor staff as necessary to maintain the expected level of project delivery quality and SLA performance.
- Serve as an escalation point with internal and external stakeholders for all issues related to ongoing projects.
- Perform Quality Assurance / Quality Control of team deliverables to ensure conformance with Amazon design and construction standards. Regularly audit program performance versus deliverables and scope descriptions and make recommendations to address shortfalls.
- Conduct project lessons-learned meetings and make recommendations to Amazon for the adoption of new standards or process requirements.
- Schedule, document, and lead Monthly, Quarterly, and Annual Business Reviews, which will track vendor performance against the established scope of work, Service Level Agreements (SLAs), and Key Performance Indicators (KPIs).
About You
- Minimum of 7 years in security program management, either as a consultant, end user, or embedded services team leader.
- Minimum of 5 years of experience as a cross-functional team leader, managing program personnel, leading talent assessments/reviews, managing workload and job assignments, etc.
- Demonstrated understanding of the security project lifecycle, including technology selection, design, bid, award, construction administration, testing, and commissioning.
- Working technical knowledge of access control system hardware architecture, components, and standard installation practices.
- Ability to develop key relationships across functional disciplines, in order to help move projects and other key initiatives forward.
- Strong analytical, verbal communication, and writing skills.
Security Service Delivery Manager (Permanent) in London employer: Upstream Risk Management
Contact Detail:
Upstream Risk Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Service Delivery Manager (Permanent) in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Amazon, especially in the Security Technology team. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by diving deep into Amazon's Leadership Principles. We need to show how our experiences align with their values, so think of examples that highlight our customer focus and leadership skills.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors. This will help us articulate our project management experience and technical knowledge clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our submission to highlight the skills that matter most for this role.
We think you need these skills to ace Security Service Delivery Manager (Permanent) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Security Service Delivery Manager role. Highlight your experience in security program management and project leadership, as these are key for us at StudySmarter. Use specific examples that align with the job description to show how you fit the bill.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills match what we're looking for. Don’t forget to mention your understanding of Amazon's Leadership Principles, as they’re super important to us.
Showcase Your Achievements: When detailing your past roles, focus on your achievements rather than just responsibilities. Use metrics and data to demonstrate your impact, especially in areas like project optimisation and stakeholder management. We love seeing how you've made a difference!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at Upstream Risk Management
✨Know Your Security Basics
Make sure you brush up on your knowledge of security project lifecycles and access control systems. Being able to discuss these topics confidently will show that you understand the technical aspects of the role and can lead a team effectively.
✨Demonstrate Leadership Skills
Prepare examples from your past experiences where you've successfully led cross-functional teams or managed complex projects. Highlight how you’ve made data-driven decisions and optimised programmes, as this aligns with what they’re looking for in a candidate.
✨Understand Amazon's Leadership Principles
Familiarise yourself with Amazon's Leadership Principles and think about how you can embody them in your responses. Be ready to share specific instances where you've demonstrated exceptional customer focus and stakeholder management.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle project-related issues. Think through potential challenges you might face in the role and how you would address them, especially regarding vendor management and quality assurance.