At a Glance
- Tasks: Support clinic operations and provide excellent customer service to patients.
- Company: Join Drayer Physical Therapy, part of Upstream Rehabilitation, a growing organisation.
- Benefits: Flexible part-time hours with opportunities for growth and learning.
- Other info: Dynamic team environment with a focus on patient care and support.
- Why this job: Make a real difference in patients' lives while developing valuable skills.
- Qualifications: High school diploma and strong communication skills required.
The predicted salary is between 20000 - 25000 £ per year.
Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Part Time Patient Care Coordinator to join our team in Somerset, PA. Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills and learn new things – a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
- Greets everyone who enters the clinic in a friendly and welcoming manner.
- Schedules new referrals received by fax or by telephone from patients, physician offices.
- Verifies insurance coverage for patients.
- Collects patient payments.
- Maintains an orderly and organized front office workspace.
- Other duties as assigned.
Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
- Core responsibilities
- Collect all money due at the time of service
- Convert referrals into evaluations
- Schedule patient visits
- Customer Service
- Create an inviting clinic atmosphere.
- Make all welcome calls
- Monitor and influence arrival rate through creation of a great customer experience
- Practice Management
- Manage schedule efficiently
- Manage document routing
- Manage personal overtime
- Manage non-clinical documentation
- Manage deposits
- Manage caseload, D/C candidate, progress note, and insurance reporting
- Monitor clinic inventory
- Training
- Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
- Complete quarterly compliance training.
Qualifications:
- High School Diploma or equivalent
- Communication skills – must be able to relate well to Business Office and Field leadership
- Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
- As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; may be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Patient Care Coordinator- Part Time in Somerset employer: Upstream Rehabilitation
At Drayer Physical Therapy, part of Upstream Rehabilitation, we pride ourselves on fostering a supportive and dynamic work environment in Somerset, PA, where our Patient Care Coordinators play a vital role in enhancing patient experiences. We offer comprehensive training, opportunities for professional growth, and a culture that values teamwork and excellence, ensuring that every team member can make a meaningful impact while enjoying a fulfilling career in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Care Coordinator- Part Time in Somerset
✨Tip Number 1
Get to know the clinic! Before your interview, do a bit of research on Drayer Physical Therapy and Upstream Rehabilitation. Understanding their mission and values will help you connect with the team and show that you're genuinely interested in making an impact.
✨Tip Number 2
Practice your customer service skills! As a Patient Care Coordinator, you'll be the friendly face of the clinic. Think of examples from your past experiences where you've provided excellent service, and be ready to share those stories during your chat with the hiring team.
✨Tip Number 3
Show off your multitasking abilities! In the role, you'll be juggling various tasks like scheduling and managing patient payments. Be prepared to discuss how you handle multiple responsibilities at once, and maybe even share a time when you nailed it under pressure.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're keen on joining our team and makes it easier for us to keep track of your application. Plus, you might find some extra tips and resources there!
We think you need these skills to ace Patient Care Coordinator- Part Time in Somerset
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you’d fit right into our team.
Tailor Your Application:Make sure to customise your application for the Patient Care Coordinator role. Highlight your customer service skills and any experience you have with multitasking or managing schedules. This shows us you’re serious about the position!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can manage multiple tasks efficiently!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Upstream Rehabilitation
✨Know the Role Inside Out
Before your interview, make sure you understand what a Patient Care Coordinator does. Familiarise yourself with the daily tasks and responsibilities mentioned in the job description. This will help you demonstrate your enthusiasm and readiness to take on the role.
✨Show Off Your Customer Service Skills
Since this role heavily relies on excellent customer service, think of examples from your past experiences where you provided outstanding service. Be ready to share these stories during the interview to showcase your ability to create a welcoming atmosphere for patients.
✨Practice Multitasking Scenarios
As a Patient Care Coordinator, you'll need to juggle multiple tasks at once. Prepare for the interview by thinking of situations where you successfully managed several responsibilities simultaneously. You might even want to practice answering questions while keeping track of notes to simulate the multitasking environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the clinic's culture, training opportunities, or how they measure success in this role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
