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- Tasks: Locate and clear blockages in underground duct networks for telecoms infrastructure.
- Company: Join a leading telecoms company with a focus on teamwork and safety.
- Benefits: Competitive pay, overtime opportunities, training, and career progression.
- Why this job: Make a real impact on communication services while working outdoors.
- Qualifications: Experience in telecoms or civils preferred; NRSWA accreditation is a plus.
- Other info: Dynamic role with opportunities for upskilling and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Overview
BT Duct Blockage Clearance Operative / Team. Reports To: Supervisor / Contracts Manager. Location: Field-based – various sites across the UK.
The BT Duct Blockage Clearance Team is responsible for locating, diagnosing, and clearing blockages within BT/Openreach underground duct networks. The role ensures telecoms infrastructure remains accessible for fibre and copper installations, enabling the delivery of broadband and communication services to customers. This is a physically demanding, safety-critical role requiring teamwork, problem-solving, and adherence to health and safety standards at all times.
Key Responsibilities
- Locate and identify duct blockages using site plans, utility drawings, and detection equipment.
- Clear blockages using a variety of methods (hand rodding, winching, vacuum excavation, jetting, or other approved techniques).
- Operate machinery and specialist equipment safely and effectively.
- Excavate and reinstate footways/carriageways where required, ensuring compliance with NRSWA standards.
- Maintain accurate job records, photographs, and reports for submission to the client.
- Liaise with Supervisors, Planners, and Engineers to update progress and escalate any complex issues.
- Ensure all work complies with BT/Openreach specifications and quality standards.
- Adhere strictly to Health, Safety, and Environmental regulations, including use of PPE and traffic management.
- Carry out daily vehicle, plant, and equipment checks, reporting any defects immediately.
Skills & Experience Required
- Previous experience working within telecoms, utilities, or civils environment (preferred).
- Knowledge of duct clearance techniques and safe excavation practices.
- Ability to read utility prints, job packs, and follow technical instructions.
- NRSWA Operative accreditation (minimum Units 1-6, 9).
- SA002 (Safety Overhead), SA007 (Underground Safety), and other Openreach accreditations desirable.
- Full UK driving licence (HGV / towing licence advantageous).
- Strong communication and teamwork skills.
- Physically fit and able to work outdoors in all weather conditions.
Personal Attributes
- Safety-first mindset.
- Reliable and hardworking.
- Proactive and able to use initiative.
- Flexible approach to work and willing to travel as required.
- Professional attitude when representing the company on-site.
Benefits
- Competitive pay (depending on experience and accreditations).
- Overtime and weekend opportunities.
- Training and upskilling provided (Openreach modules, NRSWA refreshers, etc.).
- Company vehicle, tools, and PPE provided.
- Career progression opportunities within the business
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BT Duct Blockage Clearance Operative / Civil Engineer employer: Upscale utilities
Contact Detail:
Upscale utilities Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land BT Duct Blockage Clearance Operative / Civil Engineer
✨Tip Number 1
Get to know the company! Research BT and their values, especially around safety and teamwork. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the company culture, which can give you an edge when it comes to interviews.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to duct clearance techniques and safety practices. Use real-life examples from your experience to demonstrate your skills and problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace BT Duct Blockage Clearance Operative / Civil Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in telecoms, utilities, or civils. We want to see how your skills match the role, so don’t be shy about showcasing your NRSWA accreditation and any other relevant qualifications.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your previous experiences have prepared you for the challenges of being a BT Duct Blockage Clearance Operative. Keep it concise but impactful!
Showcase Your Teamwork Skills: Since this role involves a lot of collaboration, make sure to mention any past experiences where you’ve worked effectively in a team. We love seeing candidates who can communicate well and contribute positively to group efforts.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Upscale utilities
✨Know Your Ducts
Familiarise yourself with the specific techniques and equipment used in duct blockage clearance. Brush up on your knowledge of hand rodding, vacuum excavation, and jetting methods. Being able to discuss these confidently will show that you’re serious about the role.
✨Safety First!
Since this is a safety-critical position, be prepared to talk about health and safety regulations. Make sure you understand the importance of PPE and traffic management. Highlight any relevant accreditations like NRSWA or Openreach certifications during the interview.
✨Team Player Vibes
This role requires strong teamwork skills, so think of examples where you've successfully collaborated with others. Be ready to share how you’ve communicated effectively with supervisors or engineers in past roles, especially when resolving complex issues.
✨Show Your Flexibility
The job may require travel and working outdoors in various weather conditions. Be honest about your willingness to adapt and take on different tasks. Mention any previous experiences where you’ve had to be flexible in your work approach.