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- Tasks: Assist with general office duties, customer queries, and package handling every Saturday.
- Company: Join UPS, a Fortune Global 500 company known for its innovative culture and talented teams.
- Benefits: Enjoy competitive pay, pension schemes, and discounts at major retailers and attractions.
- Why this job: Gain valuable experience in a fast-paced environment while developing your skills and career.
- Qualifications: Excellent communication skills and a friendly attitude; some experience preferred but not essential.
- Other info: Full training provided, with opportunities for internal promotion.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
This position performs general office duties respective to the supported group, such as data manipulation, planning, package handling, shipping, auditing, inventory, customer support, operations support, etc. He/She/They performs other tasks as requested.
Shift Available: 08:00am to 17:00pm Saturday only (8 Hours)
Key Responsibilities:
- You will be liaising with customers, drivers and internal departments to assist in delivery query resolutions
- Taking & making phone calls for Cash On Delivery (COD) payments
- Investigating and contacting customers in the resolution of undeliverable packages
- Driver check-in
- Processing address corrections where necessary
- Meet set targets on a daily basis
- Responsible for any additional tasks given
- Warehouse package handling required – various weights and sizes
- General admin duties using various UPS systems
- Adhoc tasks
Key Skills / Experience:
- Excellent communication skills face to face/over the telephone/email
- Flexible, friendly attitude required
- Able to work in a fast pace, time specific and targeted environment
- Work well in a team
- Working knowledge of Word and Excel
- Self motivated and well organized
- Polite, professional confident manner
- Customer service skills
- Office or Warehouse environment
- Some experience in a similar work environment would be an advantage
What You’ll Get:
- Competitive salary
- Company pension scheme, discounts at major retailers (like Apple), cinemas and attractions (such as Alton Towers and The London Eye), plus many more benefits
- Full training to help you perform at your best
- Opportunities to progress – thanks to our ‘promotion from within policy’
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Saturday Warehouse Admin Assistant employer: UPS
Contact Detail:
UPS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Saturday Warehouse Admin Assistant
✨Tip Number 1
Familiarise yourself with UPS's operations and values. Understanding their commitment to customer service and teamwork will help you align your responses during any interviews or discussions.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since the role involves liaising with customers and drivers, being articulate and confident on calls can set you apart from other candidates.
✨Tip Number 3
Get comfortable with basic data manipulation and office software like Word and Excel. Being able to demonstrate your proficiency in these tools during the interview can show that you're ready to hit the ground running.
✨Tip Number 4
Showcase your flexibility and ability to work in a fast-paced environment. Prepare examples from past experiences where you've successfully managed multiple tasks under pressure, as this is crucial for the role.
We think you need these skills to ace Saturday Warehouse Admin Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. Focus on your communication skills, customer service experience, and any previous roles in a warehouse or office environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific responsibilities from the job description and explain how your background makes you a great fit for the Saturday Warehouse Admin Assistant position.
Highlight Key Skills: In your application, emphasise your ability to work in a fast-paced environment, your flexibility, and your proficiency with Word and Excel. These are crucial for the role and should be clearly stated.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at UPS
✨Showcase Your Communication Skills
Since the role involves liaising with customers and internal departments, it's crucial to demonstrate your excellent communication skills. Be prepared to discuss how you've effectively communicated in previous roles, whether face-to-face, over the phone, or via email.
✨Highlight Your Flexibility and Teamwork
UPS values a flexible and friendly attitude. During the interview, share examples of how you've adapted to changing situations and worked well within a team. This will show that you're ready to thrive in a fast-paced environment.
✨Familiarise Yourself with Relevant Software
The job requires knowledge of Word and Excel, so brush up on these applications before your interview. You might be asked about your experience with them, so be ready to discuss specific tasks you've completed using these tools.
✨Prepare for Customer Service Scenarios
Given the customer service aspect of the role, think of scenarios where you've resolved issues or handled difficult situations. Be ready to explain your approach and the outcome, as this will demonstrate your problem-solving skills and professionalism.
