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For Companies At a Glance
- Tasks: Promote sales and provide consultative support to enhance customer businesses.
- Company: Join a leading logistics company with a strong growth vision.
- Benefits: Competitive salary, training opportunities, and a dynamic work environment.
- Why this job: Make a real impact by helping customers optimise their operations with innovative solutions.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Opportunity to work in a collaborative team and develop your career.
The predicted salary is between 30000 - 50000 £ per year.
This position is responsible for promoting and initiating sales revenue for defined sales territories. He/She works directly with the Patch of Land Sales Team to explore solutions sales leads and identify solutions opportunities. This position develops a thorough understanding of customer processes and business objectives and capitalises on the value that UPS can offer their business. He/She creates value for customers by leveraging UPS's expertise in the areas of engineering, technology, finance, and supply chain design. This position provides consultative sales support to the UPS sales organisation to enhance and improve customers' businesses using value-added and configurable solutions. We deliver almost anything anywhere it needs to go so we have a rock solid base for our ambitious growth plans. Your job will be to build on our industry-leading reputation to make them a reality.
Responsibilities:
- Facilitates virtual meetings with customers and solution experts to address project implementation challenges and modifications and demonstrate solution functionality, solicit feedback, and address questions.
- Maintains customer relationships to ensure solutions meet customers' needs and expectations.
- Documents and reports account activity (e.g., virtual customer visits and phone calls, training, etc.) to ensure account team members are informed of customer activity.
- Documents solutions in the project management tool (i.e., TEAMS) and logs customer calls and virtual meetings on the account management system to report account activity and ensure account team members are informed of customer activity.
- Conducts formal and informal training (i.e., technology solutions) to ensure the sales force remains current with UPS solutions and enhancements.
- Prepares and presents reports (e.g., trends, technology initiatives, etc.) to provide relevant and current information to the district sales staff.
- Registers customers for products and delivers product training to ensure customers have the education and information to effectively use UPS's products.
Locations
Customer Solutions Consultant in Pudsey, Yorkshire employer: UPS
Contact Detail:
UPS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Solutions Consultant in Pudsey, Yorkshire
✨Tip Number 1
Get to know the company inside out! Research UPS's values, recent projects, and their approach to customer solutions. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Be ready to discuss how your skills can directly benefit UPS and their customers. Think about specific examples from your past experiences that demonstrate your ability to solve problems and create value.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After interviews or meetings, send a quick thank-you note. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Customer Solutions Consultant in Pudsey, Yorkshire
Some tips for your application 🫡
Know the Role Inside Out: Before you start writing your application, make sure you really understand what a Customer Solutions Consultant does. Dive into the job description and highlight the key responsibilities and skills. This will help us see how you fit into the role!
Show Off Your Skills: When you're crafting your application, don’t hold back on showcasing your relevant experience. Use specific examples that demonstrate your ability to promote sales, maintain customer relationships, and provide consultative support. We want to see how you can add value to our team!
Tailor Your Application: Generic applications just won’t cut it! Make sure to tailor your CV and cover letter to reflect the language and requirements in the job description. This shows us that you’re genuinely interested in the position and have put in the effort to connect your experience with our needs.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at UPS
✨Know Your Customer Solutions
Before the interview, dive deep into understanding UPS's customer solutions. Familiarise yourself with their engineering, technology, finance, and supply chain design offerings. This will help you articulate how you can leverage these solutions to meet customer needs during your interview.
✨Showcase Your Consultative Skills
Prepare examples from your past experiences where you've successfully provided consultative sales support. Highlight how you identified customer needs and tailored solutions accordingly. This will demonstrate your ability to create value for customers, which is crucial for this role.
✨Practice Virtual Meeting Scenarios
Since the role involves facilitating virtual meetings, practice presenting solutions and addressing potential customer questions. You could even set up mock meetings with friends or family to get comfortable with the format and refine your communication skills.
✨Be Ready to Discuss Documentation
Understand the importance of documenting account activity and using project management tools like TEAMS. Be prepared to discuss how you’ve managed documentation in previous roles and how it contributed to team success. This shows that you’re organised and understand the operational side of the role.
