At a Glance
- Tasks: Lead innovative healthcare projects and manage cell and gene shipments.
- Company: Join a Fortune Global 500 company transforming healthcare logistics.
- Benefits: Competitive salary, career growth, and a supportive work culture.
- Why this job: Make a real impact in healthcare while developing your project management skills.
- Qualifications: Bachelor's degree in Healthcare or Life Sciences and 3 years of project management experience.
- Other info: Dynamic role with opportunities for continuous improvement and client interaction.
The predicted salary is between 36000 - 60000 £ per year.
Explore your next opportunity at a Fortune Global 500 organisation. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill and passion.
Company overview: Marken, UPS Healthcare Precision Logistics (formerly Marken, MNX & Polar Speed), the clinical and advanced therapy subsidiary of UPS Healthcare, unites expertise across healthcare and complex secure logistics to drive the success of our clients through innovation.
Job Purpose: An opportunity to be on the frontline of healthcare innovation and to help facilitate the shipments and therapies aimed to save human life. This will change the face of medicine as we know it. In this role, the candidate will provide an enhanced level of customer support and operational support for movement of any cell and gene shipment through Marken’s network and that of our parent company, UPS.
Main Duties and Responsibilities:
- Reporting to the Director Project Management, this person will be responsible for successfully supporting the set up and operations as it relates to cell and gene shipments.
- This will include capturing client requirements during study start up and coordinating with the various Marken GMP facilities and branches to ensure all client expectations are communicated.
- Build and maintain relationships with clients, establishing communication plans.
- Develop appropriate critical path schedules ensuring consensus of milestone dates consistent with business and client expectations and drive program completion in a timely manner.
- This role will serve as a single point of contact for the client to drive operational efficiencies, lead communication, and elevate issues.
- Lead client review calls and present at strategic client meetings.
- Develop excellent working relationships with internal departments – Operations, Customer Relationship Managers and the Customer Services Team and Overseas Marken offices/agents.
- Oversee shipments in Maestro against client specifications and pre-defined lane mapping.
- Ensure Branches and LSPs follow the collection and delivery instructions.
- Develop Client Operating Procedures and help set up paperwork or checklists associated with cell and gene shipments.
- Work with trade compliance teams to ensure documentation is accurate, complete and attached to Maestro as defined in COPs and SOPs.
- Provide support and assistance when dealing with special requirements and inform internal teams where required.
- Manage own priorities, maintain metrics and analyse data to assess performance and implement improvements.
- Identify project barriers (resource constraints, capability gaps) and work with the Director Project Management to resolve accordingly.
- Assist in the identification and implementation of continuous improvement opportunities and customer satisfaction opportunities.
Qualifications:
- Bachelors with Healthcare or Life Science degree or equivalent industry experience.
- A minimum of 3 years project management experience.
- Knowledge in Pharma, Medicine, or Logistics.
- Excellent interpersonal, verbal and written communication skills.
- Experience in dealing with people and speaking to clients.
- Experience in the courier or freight industry.
- Ability to manage multiple and varied tasks.
- Must have an eye for detail and the ability to think on their feet.
- Organised and skilled in tracking with the ability to multi-task and problem solve.
- PC and Microsoft products experience a must.
Employee Type: Permanent. UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Project Manager CTD employer: UPS
Contact Detail:
UPS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Manager CTD
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at UPS or similar companies. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. At UPS, they value innovation and teamwork, so be ready to share how you embody these traits.
✨Tip Number 3
Showcase your project management skills with real examples. Talk about how you've led teams or managed complex projects, especially in healthcare or logistics.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team.
We think you need these skills to ace Project Manager CTD
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Project Manager role. Highlight your relevant experience in healthcare, logistics, or project management. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background makes you the perfect fit. Don’t forget to mention any specific projects that showcase your skills.
Showcase Your Communication Skills: Since this role involves a lot of client interaction, make sure to demonstrate your excellent communication skills in your application. Whether it’s through your writing style or examples of past experiences, let us know you can connect with clients effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at UPS
✨Know Your Stuff
Make sure you understand the ins and outs of project management, especially in healthcare logistics. Brush up on your knowledge about cell and gene shipments, as well as any relevant regulations. This will show that you're not just interested in the role but also prepared to tackle the challenges it presents.
✨Showcase Your Communication Skills
Since this role involves a lot of client interaction, be ready to demonstrate your excellent verbal and written communication skills. Prepare examples of how you've successfully managed client relationships in the past, and think about how you can convey complex information clearly and effectively.
✨Be Ready to Problem Solve
Expect questions that assess your ability to think on your feet and solve problems. Prepare scenarios where you've identified project barriers and how you overcame them. Highlight your organisational skills and your knack for managing multiple tasks simultaneously.
✨Build Rapport with the Interviewers
Remember, interviews are a two-way street! Engage with your interviewers by asking insightful questions about their experiences at the company. This not only shows your interest but also helps you gauge if the company culture aligns with your values.