At a Glance
- Tasks: Support daily operations for Cell and Gene shipments, ensuring timely and compliant deliveries.
- Company: Join a Fortune Global 500 leader in healthcare logistics and innovation.
- Benefits: Permanent position with a commitment to diversity and a rewarding workplace culture.
- Other info: Dynamic role with opportunities for growth in a fast-paced environment.
- Why this job: Be at the forefront of healthcare innovation and make a real difference in people's lives.
- Qualifications: Strong communication skills, attention to detail, and experience in logistics or courier services.
The predicted salary is between 35000 - 42000 £ per year.
Job Description
Explore your next opportunity at a Fortune Global 500 organization.
Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day.
We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion.
If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Marken, UPS Healthcare Precision Logistics (formerly Marken, MNX & Polar Speed), the clinical and advanced therapy subsidiary of UPS Healthcare, unites expertise across healthcare and complex secure logistics to drive the success of our clients through innovation.
Job Purpose
An opportunity to be on the frontline of healthcare innovation and to help facilitate the shipments and therapies aimed to save human life!
This will change the face of medicine as we know it.
In this role, the candidate will provide an enhanced level of operational support for movement of all Cell and Gene shipments through Marken’s network and that of our parent company, UPS.
Taking an active role in the ongoing development of operational ability in Cell & Gene Therapy logistics, to ensure the highest levels of customer service, commerciality, quality & satisfaction.
Reporting to the Cell & Gene Operations Lead, this person will be responsible for successfully supporting the Cell & Gene Operations Team.
Main Duties and Responsibilities
- Responsible for successfully supporting the Cell and Gene team with daily operations and liaise with the Control Tower Coordinators as it relates to cell and gene shipments.
- Utilize technology to provide enhanced monitoring, management and control of shipments as required.
- Collaborate with LSPs, Branches and Depots to arrange and coordinate shipment solutions.
- Preparation, placement, control and arrangement of appropriate packaging (controlled temperature shippers & LN2 dry shippers), equipment (GPS tracking devices, temperature monitors) and trained operatives are according to Cell & Gene project specifications-COPs or SOPs.
- Coordinating and dispatching drivers for collections and deliveries ensuring that they are on time, and they adhere to the clients’ expectations regarding documentation – GDP requirements.
- Work with the regulatory team to ensure trade compliance for all import and export shipments.
- Book shipments with airlines (create MAWB) and integrator to ensure best routing solution for all Cell & Gene shipments.
- Ensure proper handling and storage of all Cell & Gene shipments with airlines and ground handling facilities.
- Label and prepare shipments for export (some heavy lifting may be required) and ensure that a driver is dispatched to meet the airline cut-off time for international shipments.
- Ensure Marken’s Maestro system performance compliance with all necessary data entry and confirmation of key milestones (departure, arrival, customs clearance, etc.) for all Cell & Gene shipments.
- Send pre-alerts to for all Cell & Gene shipments with Marken branches and local service provider and ensuring communication to confirm receipt of the pre-alert and shipment instructions.
- Pre‑and post‑flight shipment check and communicate with airlines and handling agents in case of delays or off‑loads.
- Escalate any issues or delays to the Cell & Gene Management Team.
Qualifications
- PC/system literate.
- Good working knowledge of Excel and Word.
- Ability, through knowledge, to adapt and deal with inquiries & day‑to‑day issues.
- Strong professional telephone manner.
- Eye for detail.
- Able to think on their feet.
- Excellent communication skills.
- Ability to liaise with other departments.
- Experience in the courier or freight industry.
- Temperature controlled shipping.
- Security Level D.
- Previous experience in exports, import and transport within an office environment.
- Previous experience within pharmaceutical logistics.
- Employee Type
- Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
#J-18808-Ljbffr
Operations Coordinator, Cell and Gene Therapies employer: UPS
Polar Speed Distribution Ltd offers an exceptional work environment for Medical Multidrop Drivers, with a strong focus on employee well-being and professional growth. Located in Rochester, Kent, the company provides competitive pay, a supportive team culture, and opportunities for skill development within the healthcare logistics sector. As part of UPS, employees benefit from a robust network and resources that enhance their career prospects while contributing to vital medical deliveries.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Coordinator, Cell and Gene Therapies
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like UPS and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at UPS!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like UPS keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations Coordinator, Cell and Gene Therapies
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to UPS:This is your chance to really connect with the team at UPS. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at UPS
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with UPS.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show UPS that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at UPS. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
