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- Tasks: Lead the Ocean Operations team, ensuring smooth daily operations and excellent customer service.
- Company: Join UPS, a global leader in logistics with a commitment to teamwork and growth.
- Benefits: Earn £38,000 per year, enjoy employee discounts, and access comprehensive training.
- Why this job: Make an impact in international logistics while developing your leadership skills.
- Qualifications: 2+ years of leadership experience in logistics or international transportation preferred.
- Other info: Dynamic work environment with clear paths for career advancement.
The predicted salary is between 38000 - 53200 £ per year.
Join to apply for the Ocean Operations Team Lead role at UPS.
Job Description
This position handles day‑to‑day service issues within Brokerage. He/She works with hourly and management staff to address process, safety, staffing, and training. This position coordinates the needs and efforts of brokers to ensure customer satisfaction is met. He/She facilitates the smooth execution of procedures and management of systems.
We are seeking a candidate with prior leadership experience—either in a project‑based or permanent team‑lead role. The ideal candidate will have a minimum of 2 years of experience, preferably in international transportation or logistics. Any exposure to international shipping processes is highly valued.
What You’ll Get
- Competitive salary of £38,000 per year
- A structured training program will be provided
- Employee discounts: Access to discounts at major retailers (like Apple), cinemas, and attractions (such as Alton Towers and The London Eye)
- Career growth: Opportunities to progress within the company, thanks to our ‘promotion from within’ policy
- Comprehensive training: You will receive the necessary training to excel in your role and develop new skills
What You’ll Do
- Shipment booking and coordination
- Communication with carriers and service providers
- Acting as the first line of support for clerks and junior team members
- Managing daily operations and ensuring continuity of service
- General leadership and support for the team
- Ensuring clear communication, transparency, and dedication to the role
What You’ll Need
- Experience with Cargo Wise (operating system used) – Preferred
- Prior leadership experience—either in a project‑based or permanent team‑lead role
- Minimum of 2 years of experience, preferably in international transportation or logistics
- The ability to work in a fast‑paced, time‑specific, and targeted environment
- Working knowledge of Microsoft packages, particularly Word and Excel
- Self‑motivation, a well‑organised approach, and the ability to work well as part of a team
- Experience working with deadlines and a strong attention to detail
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
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Ocean Operations Team Lead employer: UPS
Contact Detail:
UPS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ocean Operations Team Lead
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and transportation industry, especially those who work at UPS. A friendly chat can open doors and give you insider info about the Ocean Operations Team Lead role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of international shipping processes. We want to see that you’re not just a leader but also someone who understands the nitty-gritty of the job. Show us you’re ready to hit the ground running!
✨Tip Number 3
Practice your communication skills! As a team lead, you’ll need to convey information clearly and effectively. Try mock interviews with friends or family to get comfortable discussing your leadership experience and how you handle service issues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Ocean Operations Team Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Ocean Operations Team Lead role. Highlight your leadership experience and any relevant skills in international transportation or logistics. We want to see how your background fits with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that relate to the job description, especially around managing operations and team support.
Showcase Your Skills: Don’t forget to mention your experience with Cargo Wise and Microsoft packages. If you’ve got examples of how you've used these tools to improve processes or support your team, share them! We love seeing practical applications of your skills.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing candidates who take the initiative!
How to prepare for a job interview at UPS
✨Know Your Stuff
Make sure you brush up on your knowledge of international transportation and logistics. Familiarise yourself with the specific processes and systems used in the industry, especially Cargo Wise, as it’s preferred for this role. Being able to discuss these topics confidently will show that you're serious about the position.
✨Showcase Your Leadership Skills
Since the role requires prior leadership experience, be ready to share specific examples of how you've successfully led a team or project. Highlight your ability to manage daily operations and support your team, as well as any challenges you overcame. This will demonstrate your capability to handle the responsibilities of the Ocean Operations Team Lead.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely, especially when discussing how you would ensure customer satisfaction and coordinate with brokers. You might even want to prepare a few questions to ask the interviewers about their communication strategies within the team.
✨Be Organised and Detail-Oriented
Given the fast-paced nature of the job, it's crucial to showcase your organisational skills and attention to detail. Prepare examples of how you've managed multiple tasks or projects simultaneously while maintaining high standards. This will reassure the interviewers that you can thrive in a targeted environment.
