UPS is seeking a dedicated customer service professional to provide a one-to-one service for UPS Healthcare accounts. You will analyze and resolve inquiries, including tracing and claims, and maintain ownership through resolution, with proactive follow-ups and outbound calls as needed.
The role emphasizes strong communication and collaboration with internal teams (Billing, Delivery Information, Operations) to ensure timely issue resolution and customer satisfaction.
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Healthcare Account Support Specialist in Nottingham employer: UPS
At UPS, we pride ourselves on being a Fortune Global 500 employer that fosters a rewarding culture and encourages personal growth. As a Debriefer in our Preston location, you will be part of a dynamic team dedicated to innovation and efficiency, with opportunities for skill development and career advancement. Our commitment to employee well-being and a collaborative work environment makes UPS an exceptional place to build your career.