At a Glance
- Tasks: Drive innovative sustainability solutions and engage with customers across Europe.
- Company: Join a Fortune Global 500 leader in sustainable logistics.
- Benefits: Permanent role with opportunities for growth and impactful work.
- Other info: Collaborative environment focused on innovation and customer impact.
- Why this job: Shape the future of sustainability while making a real difference.
- Qualifications: Bachelor's degree preferred; experience in sustainability or consulting is a plus.
The predicted salary is between 70000 - 80000 £ per year.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill and passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Summary
The Customer Solutions Sustainability Development & Implementation Specialist is part of UPS’s Solution & Development (SOLDI) organization within Customer Solutions. In this role, you act as a Sustainability Subject Matter Expert (SME), driving the development and deployment of innovative, customer-centric sustainability solutions across Europe. You will play a key role in shaping and expanding UPS’s sustainable solutions portfolio, supporting customers on their decarbonization and circular economy journeys. This includes designing scalable products as well as tailored solutions that create measurable environmental and business value. The role combines solution design, project leadership, and customer engagement, requiring strong collaboration with Sales, Marketing, Revenue Management, Corporate Sustainability teams, and other Customer Solutions functions. You will lead cross-functional initiatives and virtual project teams to deliver impactful solutions that help win, grow, and retain business.
Key Responsibilities
- Sustainability Solution Development & Delivery: Design, develop, and implement innovative sustainability solutions and products aligned with customer needs and UPS strategic priorities. Build and evaluate business cases for new sustainability offerings. Translate customer sustainability challenges into practical, value-driven logistics solutions.
- Customer Engagement & Consultancy: Act as a trusted advisor to customers on sustainability topics (e.g., carbon reduction, insetting, offsetting, circular economy). Support customer discussions, pitches, and workshops together with Customer Facing teams. Identify opportunities to enhance customer value and deepen partnerships through sustainability.
- Project Leadership & Implementation: Lead and deliver medium-complex, cross-functional projects across the region. Manage virtual project teams and stakeholders, ensuring timely and high-quality delivery. Drive implementation while effectively navigating cross-functional alignment and resistance.
- Product Ownership & Continuous Improvement: Own and manage selected Customer Solutions sustainability products, ensuring performance, relevance, and scalability. Monitor operational effectiveness and drive continuous improvement initiatives. Identify opportunities to expand or optimize existing solutions.
- Data Analysis & Insights: Analyse operational and carbon-related data to derive actionable insights and recommendations. Evaluate solution performance pre- and post-implementation to ensure measurable impact.
- Stakeholder Management & Collaboration: Partner closely with Sales, Marketing, Revenue Management, Corporate Sustainability, and other Solution teams. Ensure transparent communication and alignment across all project stakeholders. Contribute to building sustainability knowledge and capability within Customer Solutions.
Qualifications & Experience
- Education & Experience: Bachelor’s degree (or international equivalent) preferred. Experience in supply chain, logistics, sustainability, or consulting environments is an advantage.
- Skills & Competencies: Strong analytical and problem-solving skills with the ability to think innovatively. Proven ability to manage projects and drive execution across functions. Customer-focused mindset with strong consultative and communication skills. Ability to work independently with a high level of ownership and accountability. Collaborative team player with a proactive, solution-oriented approach.
- Sustainability Knowledge (Preferred): Understanding of key sustainability topics, including carbon emissions and reporting, insetting and offsetting mechanisms, circular economy principles. Passion for sustainability and its role in supply chain transformation.
- Technical Skills: Proficiency in MS Office tools (Excel, PowerPoint, Word). Advanced Excel and data analysis skills are an advantage.
- Additional Requirements: Good understanding of UPS products, services, and network operations (preferred). Strong verbal and written communication skills in English.
At UPS, you’ll be part of a team that is actively shaping the future of sustainable logistics. This role offers the opportunity to combine innovation, customer impact, and sustainability leadership, working at the intersection of strategy, operations, and environmental transformation across Europe.
Employee Type: Permanent. UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Customer Solutions Sustainability Development & Implementation Specialist (flexible in European countries) in Manchester employer: UPS
UPS is an exceptional employer that fosters a culture of innovation and collaboration, empowering employees to lead in the realm of sustainable logistics. With a commitment to employee growth and development, UPS offers unique opportunities to work on impactful projects that drive environmental change across Europe, all while being part of a diverse and inclusive team. Join us to not only advance your career but also contribute to meaningful sustainability initiatives that shape the future.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Solutions Sustainability Development & Implementation Specialist (flexible in European countries) in Manchester
✨Dive into Environmental Networks
Get involved with sustainability-focused organisations and attend their events. Look for local meetups or conferences in environmental management where you can connect with professionals in the field. This can lead to insider info on job openings at companies like UPS that might not be advertised widely.
✨Show Your Passion with Projects
Consider undertaking personal or community projects that highlight your dedication to sustainability. Whether it's a local clean-up or a carbon footprint assessment, document your findings and results. This not only boosts your portfolio but also shows potential employers like UPS that you're proactive and serious about the field.
✨Seek Out Green Job Boards
Don’t just rely on general job boards. Explore specific platforms that focus on sustainability and environmental management roles. Websites like EnvironmentJobs and Sustainable Business can be goldmines for full-time positions at companies like UPS. Keep an eye out for their aggregation of listings!
✨Let Your Online Presence Shine
Make sure your social media and professional profiles reflect your passion for sustainability. Share articles, engage in discussions, and connect with leaders in the field. Your active presence can make a lasting impression on hiring managers at companies like UPS when they search for candidates.
We think you need these skills to ace Customer Solutions Sustainability Development & Implementation Specialist (flexible in European countries) in Manchester
Some tips for your application 🫡
Show Off Your Passion for Sustainability:In your cover letter, let your enthusiasm for sustainability shine through. Share any relevant experiences, like projects, volunteer work, or events you've participated in that align with UPS's values. This position isn't just about meeting qualifications; it's about genuinely caring for the environment and showing us why you're the right fit for Customer Solutions Sustainability Development & Implementation Specialist (flexible in European countries).
Highlight Relevant Qualifications and Experience:Make sure to showcase any specific qualifications, such as degrees in environmental science or certifications in sustainability practices in your CV. We want to see how your academic background and practical experiences align with the job you're applying for, so don’t hold back on anything that demonstrates your expertise in environmental management.
Tailor Your CV to the Role:As we're looking for someone to jump into a full-time role, be specific about previous roles or projects that demonstrate your capabilities in sustainability. Use bullet points to make accomplishments clear, and don’t forget to quantify your achievements wherever possible – it’s all about showing us the impact of your work!
Research UPS and Reflect It In Your Application:We love candidates who take the time to understand what we're about. Mention specific initiatives or projects that UPS is known for in your cover letter. This shows us that you’ve done your homework and are genuinely excited about the chance to contribute to our mission in the role of Customer Solutions Sustainability Development & Implementation Specialist (flexible in European countries).
How to prepare for a job interview at UPS
✨Brush Up on Environmental Legislation
Given that we're diving into sustainability and environmental management, it’s crucial to have a solid understanding of current environmental laws and regulations. Be prepared to discuss how these laws apply to real-world scenarios, as you might face some technical questions about compliance and best practices during your chat with UPS.
✨Showcase Your Experience with Sustainability Projects
When you're discussing your background, highlight specific sustainability initiatives you've been involved in. Whether it’s a project at university or work experience, sharing measurable outcomes and your role will demonstrate your hands-on skills, which is super important for this full-time role at UPS.
✨Familiarity with Tools and Software
Make sure you're familiar with any relevant tools or software commonly used in environmental management, like GIS for mapping or data analysis tools. Bring this up in your interview as it shows you’re not only passionate but also prepared to roll up your sleeves and get to work!
✨Connect Your Values with the Company's Mission
Full-time roles are all about team fit, so it’s important to align your personal values with those of UPS. Be ready to discuss why you're passionate about sustainability and how you can contribute to their mission, as this will really resonate with the interviewers and show that you’re genuinely invested in their goals.
