At a Glance
- Tasks: Lead and innovate underwriting operations while driving efficiency and transformation.
- Company: Join a Fortune Global 500 leader with a culture of innovation and growth.
- Benefits: Competitive salary, bonuses, remote work, and discounts at major retailers.
- Other info: Opportunities for career progression and industry-leading training.
- Why this job: Shape the future of underwriting in a dynamic global environment.
- Qualifications: Experience in underwriting operations and strong project management skills.
The predicted salary is between 65000 - 65000 £ per year.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill and passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
UPS Capital, one of the main UPS divisions, provides risk mitigation and insurance solutions for businesses of all sizes and industries along global supply chains. We are seeking a commercially minded, process- and project-driven leader to evolve and scale our underwriting capability across our International Region (Europe, Asia, and the Americas). This is not a traditional underwriting role, but a platform leadership position sitting at the intersection of:
- Underwriting expertise
- Operational excellence
- Systems and digital delivery
- Policy administration
- Compliance
You will play a critical role in how underwriting is executed, scaled, and continuously improved, while retaining strong alignment to marine cargo risk and portfolio performance. This role is ideal for a “builder-underwriter” - someone who thrives in transforming environments and wants to own and shape an underwriting engine end-to-end.
What you’ll do
- End-to-End Underwriting Operations Ownership
- Own and continuously improve submission-to-bind, policy administration and compliance workflows across Europe
- Drive efficiency, standardisation, and scalability of underwriting processes
- Identify bottlenecks and implement structured process improvements
- Systems, Data & Digital Enablement
- Lead the development and optimisation of underwriting platforms
- Workflow tools
- Data flows and reporting infrastructure
- Project & Change Leadership
- Lead cross-functional transformation projects across operations, underwriting, and customer experience
- Deliver initiatives aligned to growth, efficiency, and customer experience
- Implement structured change management and measurable outcomes
- Portfolio & Risk Contribution
- Contribute to underwriting decisions on complex cargo risks
- Ensure alignment between risk appetite, pricing discipline, and operational execution
- Support profitable portfolio growth through balanced commercial judgement
- Sales & Commercial Partnership
- Improve turnaround times and conversion
- Enable scalable growth
- Balance risk with commercial opportunity
- Leadership & Team Development
- Lead and develop a high-performing underwriting operations team
- Build a culture focused on execution excellence, accountability, and continuous improvement
What you’ll bring
- Experience in underwriting operations, process design, or transformation
- Strong project management and change capability
- Experience with systems, workflows, and digital tools
- Commercial awareness and strong cross-functional collaboration skills
Preferred
- Marine/Cargo insurance experience
- Exposure to MGA, Lloyd’s, or transformation environments
- ACII or equivalent qualifications
Why is this role different?
This is a unique opportunity to build and scale an underwriting platform, combining ownership, innovation, and strategic impact within a global organisation.
Your career at UPS Capital
Join a team where innovation, ownership, and impact are at the core of how we operate. This is a role for individuals who want to lead transformation.
UPS is committed to a policy of treating individuals fairly and recruiting, selecting, training, promoting and compensating based on merit, experience and other work-related criteria. We do not discriminate against any applicant based on age, race, religion, sex, disability, sexual orientation or gender identity.
Employee Type: Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Operations Underwriting Manager in London employer: UPS
UPS Capital is an exceptional employer that fosters a culture of innovation and growth, offering employees the chance to lead transformative projects within a Fortune Global 500 organisation. With competitive benefits including a generous salary, performance bonuses, and extensive training opportunities, employees are empowered to develop their skills in a supportive environment that values accountability and excellence. The role of Operations Underwriting Manager not only provides a unique platform for professional development but also allows individuals to make a significant impact on global supply chains across Europe, Asia, and the Americas.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Underwriting Manager in London
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like UPS). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like UPS. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Operations Underwriting Manager in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at UPS.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at UPS. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at UPS
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at UPS to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at UPS, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding UPS's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
