At a Glance
- Tasks: Support innovative healthcare logistics for life-saving therapies and shipments.
- Company: Join a Fortune Global 500 leader in healthcare logistics.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal growth.
- Other info: Dynamic role with potential for career advancement in a supportive environment.
- Why this job: Be at the forefront of healthcare innovation and make a real difference.
- Qualifications: Strong communication skills and experience in logistics or courier services.
The predicted salary is between 30000 - 40000 £ per year.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill and passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Marken, UPS Healthcare Precision Logistics (formerly Marken, MNX & Polar Speed), the clinical and advanced therapy subsidiary of UPS Healthcare, unites expertise across healthcare and complex secure logistics to drive the success of our clients through innovation.
Job Purpose: An opportunity to be on the frontline of healthcare innovation and to help facilitate the shipments and therapies aimed to save human life! This will change the face of medicine as we know it. In this role, the candidate will provide an enhanced level of operational support for movement of all Cell and Gene shipments through Marken’s network and that of our parent company, UPS.
Taking an active role in the ongoing development of operational ability in Cell & Gene Therapy logistics, to ensure the highest levels of customer service, commerciality, quality and satisfaction. Reporting to the Cell & Gene Operations Lead, this person will be responsible for successfully supporting the Cell & Gene Operations Team.
Main Duties and Responsibilities:
- Responsible for successfully supporting the Cell and Gene team with daily operations and liaise with the Control Tower Coordinators as it relates to cell and gene shipments.
- Utilize technology to provide enhanced monitoring, management and control of shipments as required.
- Collaborate with LSPs, Branches and Depots to arrange and coordinate shipment solutions.
- Preparation, placement, control and arrangement of appropriate packaging (Controlled temperature shippers & LN2 Dry shippers), equipment (GPS tracking devices, Temperature monitors) and trained operatives according to Cell & Gene project specifications-COPs or SOPs.
- Coordinating and dispatching drivers for collections and deliveries ensuring that they are on time, and they adhere to the clients’ expectations regarding documentation – GDP requirements.
- Work with the regulatory team to ensure trade compliance for all Import and Export shipments.
- Book shipments with Airlines (Create MAWB) and Integrator to ensure best routing solution for all Cell & Gene shipments.
- Ensure proper handling and storage of all Cell & Gene shipments with Airlines and Ground handling facilities.
- Label and prepare shipments for Export (some heavy lifting may be required) and ensure that a driver is dispatched to meet the airline cut-off time for international shipments.
- Ensure Marken’s Maestro system performance compliance with all necessary data entry and confirmation of key milestones (departure, arrival, customs clearance, etc.) for all Cell & Gene shipments.
- Send pre-alerts for all Cell & Gene shipments with Marken branches and local service providers and ensure communication to confirm receipt of the pre-alert and shipment instructions.
- Pre- and post-flight shipment check and communicate with airlines and handling agents in case of delays or off-loads.
- Escalate any issues or delays to the Cell & Gene Management Team.
Qualifications:
- PC/System literate.
- Good working knowledge of Excel and Word.
- Ability, through knowledge, to adapt and deal with enquiries and day-to-day issues.
- Strong professional telephone manner.
- Eye for detail.
- Able to think on their feet.
- Excellent communication skills.
- Ability to liaise with other departments.
- Experience in the courier or freight industry.
- Temperature controlled shipping.
- Security Level D.
- Previous experience in Exports, import and Transport within an office environment.
- Previous experience within Pharmaceutical Logistics.
Employee Type: Permanent. UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Operations Coordinator, Cell and Gene Therapies in London employer: UPS
Polar Speed Distribution Ltd offers an exceptional work environment for Medical Multidrop Drivers, with a strong focus on employee well-being and professional growth. Located in Rochester, Kent, the company provides competitive pay, a supportive team culture, and opportunities for skill development within the healthcare logistics sector. As part of UPS, employees benefit from a robust network and resources that enhance their career prospects while contributing to vital medical deliveries.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Coordinator, Cell and Gene Therapies in London
✨Unlock Networking Opportunities
Dive into industry-specific events like pharmaceutical conferences and seminars, where you can meet hiring managers from companies like UPS. These are goldmines for making connections and learning about job openings before they hit the mainstream job boards.
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Get involved with organisations such as the Royal Pharmaceutical Society or your local pharmaceutical professionals' network. Being an active member can boost your credibility and may even lead to job referrals in top organisations like UPS.
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If you can, consider pursuing internships in the pharmaceutical industry, especially with companies like UPS. These opportunities often pave the way for full-time positions and allow you to demonstrate your capabilities firsthand.
✨Tailor Your Approach
When you're applying for roles, don't rush it! Take the time to customise your applications for specific positions, showcasing relevant skills and experiences that align with what UPS is looking for. A tailored application can really make you stand out!
We think you need these skills to ace Operations Coordinator, Cell and Gene Therapies in London
Some tips for your application 🫡
Showcase Your Relevant Experience:When applying for a role in the pharmaceutical industry, it's crucial to highlight any relevant experience you have. Whether that's internships, lab work, or even related coursework, make sure to weave this into your CV and cover letter. We want to see how your background aligns with the role you're applying for at UPS!
Emphasise Your Understanding of Regulations:The pharmaceutical industry is heavily regulated, so it's important to indicate your familiarity with industry standards and regulations. In your cover letter, mention any training or certifications you've received that are relevant, or discuss projects where you’ve navigated compliance. This will show UPS that you're not just a fit for the job but also a safety-conscious candidate!
Tailor Your CV to Be Result-Driven:Craft your CV to highlight quantifiable achievements, especially if you have previous roles in pharmaceuticals or related fields. Use metrics to demonstrate your impact, such as improved processing times or successful project completions while working on trials. This analytical approach will resonate well with hiring managers at UPS!
Convey Your Passion for the Industry:In your cover letter, express why you are passionate about working in the pharmaceutical sector. Whether it’s your desire to contribute to groundbreaking drug research or improve patient outcomes, let it shine through! At UPS, we value candidates who are truly enthusiastic about their work—you might just stand out from the crowd.
How to prepare for a job interview at UPS
✨Understand the Science
Make sure you brush up on key pharmaceutical concepts and recent developments in the industry. You might get asked some technical questions during the interview at UPS that show your grasp of drug development processes or regulatory requirements, so be ready to discuss them clearly.
✨Showcase Relevant Experience
If you have any hands-on experience or internships in a laboratory setting, be sure to highlight these in your responses. Think about the projects you worked on, the methodologies you used, and the impact you made. It's all about telling a story that connects your background to the role you're applying for.
✨Know Their Products
Take some time to familiarise yourself with UPS’s product range and recent breakthroughs. Understanding their portfolio not only shows your enthusiasm for the role but also allows you to ask insightful questions that demonstrate your interest in actively contributing to their projects.
✨Be Ready for Regulatory Scenarios
In a full-time pharmaceutical role, understanding the regulatory landscape is crucial. Prepare for situational questions that may test your problem-solving skills concerning compliance and safety standards. You could be asked how you'd handle a hypothetical issue regarding a drug’s market release, so think through your approach.
