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- Tasks: Oversee Field Operations and ensure top-notch service from our partners.
- Company: Join a Fortune Global 500 company with a vibrant culture.
- Benefits: Enjoy competitive pay, career growth, and a supportive work environment.
- Other info: Collaborative atmosphere with opportunities to connect across all levels.
- Why this job: Lead teams and make a real impact in a dynamic industry.
- Qualifications: 2+ years in transportation or quality control with strong leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill and passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Purpose: To provide a resource to Field Operations with oversight of the MNX Service Partners ensuring optimum operational, compliance and fiscal results. Service Partner refers to an airline, ground vendor or wholesaler who supplies services to MNX.
Essential Job Responsibilities:
- Onboarding of new Service Partners and facilitating negotiation of rates including routine rate reviews.
- Review and update Ground agent QC Codes on a daily basis for accuracy and make necessary corrections with supervisor approval.
- Ensure Service Partners in assigned region are aware of MNX service standards and comply with providing feedback when standards are not met.
- Review and work with Operations and Profit Assurance on Vendor ELID issues.
- Create strong relationships with our service partners via consistent communication.
- Assist Regional Directors with preparing monthly vendor reports and distribute to ground agents.
- Work with the FOPS team, Vendor Management, and Accounting to resolve Ground Vendor payable issues.
- Participate in service reviews to verify that performance is of acceptable quality and that MNX’s expectations are being met.
- Quality control is about adherence to requirements.
- Setting up and maintain NetAgent and MxPartner access/logins.
- Liaison between Field Operations and Vendor Management on the onboarding of new vendors by validating insurance of vendors/drivers as well as obtaining necessary documentation needed.
- Coordinate mass communication to vendors (New customer, new services (non-compliance messaging).
Requirements:
- 2+ year experience in transportation, quality control and compliance.
- Experience in related field (Extensive internal financial, vendor management and consulting experience).
- Proven ability to develop effective relationships and to work at all levels of the company including senior and executive management.
- Experience working effectively across divisional lines in a complex, multi-site organization.
- Excellent leadership, communication (written and oral), presentation and interpersonal skills.
- Results oriented and possess excellent analytical, facilitation and strategic planning skills.
- Strong organization and time management skills.
Employee Type: Permanent. UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Field Operations Supervisor in London employer: UPS
Contact Detail:
UPS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Operations Supervisor in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at UPS or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. At UPS, they value innovation and teamwork, so think of examples from your past experiences that showcase these qualities.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. This will help you articulate your skills and experiences confidently when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities tailored to your skills and interests.
We think you need these skills to ace Field Operations Supervisor in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Operations Supervisor role. Highlight your experience in transportation, quality control, and compliance, and don’t forget to showcase those leadership skills we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your unique skills can help us achieve our goals. Keep it concise but impactful!
Showcase Your Communication Skills: Since this role involves liaising with various teams and service partners, make sure your written application reflects your excellent communication skills. Clear and professional language goes a long way!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at UPS
✨Know Your Stuff
Before the interview, dive deep into the company’s operations and values. Understand how they manage their service partners and what their compliance standards are. This will not only show your interest but also help you relate your experience to their needs.
✨Showcase Your Leadership Skills
As a Field Operations Supervisor, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams or projects in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Build Rapport with Interviewers
Establishing a connection with your interviewers can set you apart. Be personable and engage them in conversation. Ask insightful questions about their experiences with service partners and how they measure success in the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle compliance issues. Think of specific situations where you had to resolve conflicts or improve vendor relationships, and be ready to discuss your thought process.