Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage key client relationships and ensure their needs are met for long-term success.
- Company: Join a Fortune Global 500 company known for innovation and a rewarding culture.
- Benefits: Enjoy a competitive salary, career growth opportunities, and a supportive work environment.
- Why this job: Be part of a dynamic team that values your skills and fosters professional development.
- Qualifications: Experience in account management and strong communication skills are essential.
- Other info: UK travel required for client meetings; full-time role with a Monday to Friday schedule.
The predicted salary is between 44000 - 66000 £ per year.
Explore your next opportunity at a Fortune Global 500 organisation. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill and passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
As a Key Account Manager, you will oversee the relationships of Polar Speed's most important clients. You will be responsible for obtaining and maintaining long-term key customers within the NHS and healthcare pharmaceutical companies by proactively understanding their requirements. You will be adept at building strong relationships with strategic customers and be able to identify their needs and requirements to promote Polar Speed's portfolio of solutions and achieve mutual satisfaction. Your primary goal will be to contribute to sustaining and growing our business to achieve long-term success.
Key Responsibilities:- Develop relationships with a portfolio of major clients to ensure they do not turn to competition.
- Acquire a thorough understanding of key customer needs and requirements.
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
- Ensure the correct products and services are delivered to the customer in a timely manner.
- Serve as the link of communications between key customers and internal teams.
- Resolve any issues and problems faced by the customers and deal with complaints to maintain trust.
- Play an integral part in generating new sales that will turn into long-lasting relationships.
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
- Chair and manage regular customer meetings such as MBR and QBR.
- Proven experience as a key account manager.
- Experience in sales and providing solutions based on customer needs.
- Strong communication and interpersonal skills with aptitude in building and maintaining relationships with professionals.
- Relationship building and processes knowledge to maintain and grow business opportunities.
- Excellent organisational skills.
- Ability in problem solving and negotiation.
- Agile thinker, quick response with keen eye for detail.
- Strong presentation skills, with the effective use of data to communicate performance levels and identify opportunities for improvement.
- Ability to review and use data to improve customer service experience and cost efficiencies.
- Self-motivated, pro-active.
- Target and KPI driven.
- Confident and highly professional attributes.
- Ability to speak and influence professionally at board level.
UK travel as required to attend and present at external customer meetings and internal meetings with other company functions necessary to perform duties and aid business development.
Employee Type: Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Sales and Business Development
Industries: Truck Transportation
Key Account Manager employer: UPS
Contact Detail:
UPS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager
✨Tip Number 1
Network with professionals in the healthcare and pharmaceutical sectors. Attend industry events or webinars to connect with potential clients and gain insights into their needs, which will help you tailor your approach as a Key Account Manager.
✨Tip Number 2
Familiarise yourself with Polar Speed's portfolio of solutions. Understanding the products and services offered will enable you to effectively communicate their benefits to key customers and demonstrate how they can meet specific client needs.
✨Tip Number 3
Prepare for interviews by practising your presentation skills. As a Key Account Manager, you'll need to present data and performance metrics clearly, so being able to convey information confidently will set you apart from other candidates.
✨Tip Number 4
Research the NHS and healthcare pharmaceutical landscape. Understanding current trends, challenges, and opportunities within these sectors will allow you to engage in meaningful conversations with potential clients and showcase your expertise.
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Key Account Manager. Focus on your proven track record in sales, relationship building, and problem-solving skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've successfully managed key accounts and contributed to business growth in previous positions.
Highlight Relevant Skills: Emphasise your strong communication and interpersonal skills, as well as your ability to analyse data and improve customer service experiences. These are crucial for the Key Account Manager position.
Prepare for Potential Questions: Think about how you would respond to questions regarding your approach to managing client relationships, resolving issues, and achieving sales targets. This preparation will help you stand out during the interview process.
How to prepare for a job interview at UPS
✨Research the Company
Before your interview, take some time to understand Polar Speed's mission, values, and recent developments. This will not only help you answer questions more effectively but also demonstrate your genuine interest in the company.
✨Prepare for Relationship-Building Questions
As a Key Account Manager, your ability to build and maintain relationships is crucial. Be ready to discuss specific examples of how you've successfully managed client relationships in the past and how you approached problem-solving.
✨Showcase Your Communication Skills
Strong communication is key in this role. Practice articulating your thoughts clearly and confidently. You might be asked to present data or solutions, so ensure you can do this effectively and engagingly.
✨Demonstrate Your Problem-Solving Abilities
Be prepared to discuss scenarios where you've had to resolve customer issues or complaints. Highlight your negotiation skills and how you turned challenges into opportunities for growth.
