At a Glance
- Tasks: Oversee Field Operations and ensure top-notch service from our partners.
- Company: Join a Fortune Global 500 company with a vibrant culture.
- Benefits: Enjoy competitive pay, career growth, and a supportive work environment.
- Other info: Collaborate across teams and develop valuable relationships in a fast-paced setting.
- Why this job: Lead teams and make a real impact in a dynamic industry.
- Qualifications: 2+ years in transportation or quality control with strong leadership skills.
The predicted salary is between 40000 - 50000 € per year.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill and passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description Purpose
To provide a resource to Field Operations with oversight of the MNX Service Partners ensuring optimum operational, compliance and fiscal results. Service Partner refers to an airline, ground vendor or wholesaler who supplies services to MNX.
Essential Job Responsibilities
- Onboarding of new Service Partners and facilitating negotiation of rates including routine rate reviews.
- Review and update Ground agent QC Codes on a daily basis for accuracy and make necessary corrections with supervisor approval.
- Ensure Service Partners in assigned region are aware of MNX service standards and comply with providing feedback when standards are not met.
- Review and work with Operations and Profit Assurance on Vendor ELID issues.
- Create strong relationships with our service partners via consistent communication.
- Assist Regional Directors with preparing monthly vendor reports and distribute to ground agents.
- Work with the FOPS team, Vendor Management, and Accounting to resolve Ground Vendor payable issues.
- Participate in service reviews to verify that performance is of acceptable quality and that MNX’s expectations are being met.
- Quality control is about adherence to requirements.
- Setting up and maintain NetAgent and MxPartner access/logins.
- Liaison between Field Operations and Vendor Management on the onboarding of new vendors by validating insurance of vendors/drivers as well as obtaining necessary documentation needed.
- Coordinate mass communication to vendors (New customer, new services (non-compliance messaging)).
Requirements
- 2+ year experience in transportation, quality control and compliance.
- Experience in related field (extensive internal financial, vendor management and consulting experience).
- Proven ability to develop effective relationships and to work at all levels of the company including senior and executive management.
- Experience working effectively across divisional lines in a complex, multi-site organization.
- Excellent leadership, communication (written and oral), presentation and interpersonal skills.
- Results oriented and possess excellent analytical, facilitation and strategic planning skills.
- Strong organization and time management skills.
Employee Type Permanent. UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Field Operations Supervisor employer: UPS
At UPS, we pride ourselves on being a leading employer that fosters a culture of innovation and collaboration. As a Field Operations Supervisor, you will benefit from our commitment to employee growth through continuous training and development opportunities, all while working in a dynamic environment that values your contributions. Join us in a role that not only offers competitive benefits but also the chance to make a meaningful impact within a Fortune Global 500 organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Field Operations Supervisor
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at UPS. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching UPS's culture and values. Think about how your skills align with their mission and be ready to share specific examples of your past experiences that demonstrate your leadership and problem-solving abilities.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows you're genuinely interested in the role and appreciate the opportunity to chat.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets seen. Plus, it shows you're serious about joining the UPS team.
We think you need these skills to ace Field Operations Supervisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Operations Supervisor role. Highlight your experience in transportation, quality control, and compliance, and don’t forget to showcase those leadership skills we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your unique skills can help us lead UPS into tomorrow. Keep it concise but impactful!
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to develop effective relationships and work across divisions. Numbers and results speak volumes, so don’t hold back!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets the attention it deserves. We can’t wait to see what you bring to the table!
How to prepare for a job interview at UPS
✨Know Your Stuff
Before the interview, dive deep into the company’s operations and values. Understand what MNX does and how they work with their Service Partners. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in transportation, quality control, and compliance. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your impact.
✨Build Rapport
Since this role involves creating strong relationships with service partners, practice building rapport during the interview. Be personable, engage with your interviewers, and demonstrate your excellent communication skills. A friendly approach can go a long way!
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. Inquire about the challenges the Field Operations team faces or how success is measured in this position. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
