At a Glance
- Tasks: Coordinate logistics and provide top-notch customer service for shipping operations.
- Company: Join a Fortune Global 500 leader in healthcare logistics.
- Benefits: Permanent position with competitive pay and a supportive work culture.
- Other info: Flexible working hours with opportunities for growth and development.
- Why this job: Be part of a dynamic team that drives innovation in healthcare logistics.
- Qualifications: High school diploma, strong communication skills, and a knack for problem-solving.
The predicted salary is between 27000 - 33000 £ per year.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill and passion.
Job Summary: To provide an enhanced level of customer services and operational support. Customer Service Associates will deal with shipment specific and other service-related issues.
Job Location: Marken UPS, Alexandra House, 21 Clifton Hall Road, Edinburgh, EH28 8PW
Work Schedule: Monday to Friday, 40 hours per week. Various shift patterns, weekend and bank holiday working as required.
Essential Requirements: Fluency in English
Responsibilities:
- Booking and processing booking requests within the Marken internal database, generating and verifying shipping documentation where applicable
- Monitoring all shipments daily to ensure that shipments are collected and delivered within agreed time frames
- Working with customers internal and external on a daily basis, with the aim of developing an excellent working relationship
- Working with shippers to ensure that collection requirements are met and that they are kept informed at all times during the process
- Liaise with all relevant departments within the Global and Domestic Marken network to ensure all customer requirements are met
- Working with all Marken offices and Local Service Providers to ensure the logistics transfer is handled efficiently thus meeting desired turnaround times
- Entering clinical trial sites into the Marken internal database
- Answering and dealing with general telephone and email requests from external customers and internal departments and colleagues
- Preparing, verifying and distributing country specific project documentation
- Attending customer meetings and teleconferences when required
Qualifications:
- High school diploma, GED, or International equivalent
- Fluency in English is essential for this role
- Strong written and verbal communication skills
- Multi-tasking abilities
- Working knowledge of Microsoft Word, Excel, Access, and Outlook
- Willing to work flexible hours and overtime on occasion
- Good working knowledge of computers
- Thorough understanding of the aviation and airline networks
- Excellent communication skills and ability to influence others
- Excellent problem solving and prioritization skills
- Team player mentality with ability to work on own initiative
- Flexibility in working hours, including weekend and bank holidays when required
Employee Type: Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Logistics Coordinator in Edinburgh employer: UPS
Polar Speed Distribution Ltd offers an exceptional work environment for Medical Multidrop Drivers, with a strong focus on employee well-being and professional growth. Located in Rochester, Kent, the company provides competitive pay, a supportive team culture, and opportunities for skill development within the healthcare logistics sector. As part of UPS, employees benefit from a robust network and resources that enhance their career prospects while contributing to vital medical deliveries.
StudySmarter Expert Advice🤫
We think this is how you could land Logistics Coordinator in Edinburgh
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like UPS and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at UPS!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like UPS keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Logistics Coordinator in Edinburgh
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to UPS:This is your chance to really connect with the team at UPS. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at UPS
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with UPS.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show UPS that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at UPS. Show them you’re not just focused on the day-to-day but also have a strategic mindset!