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For Companies At a Glance
- Tasks: Promote sales, maintain customer relationships, and provide consultative support.
- Company: Join a Fortune Global 500 company known for innovation and a rewarding culture.
- Benefits: Enjoy a competitive salary, company car, discounts, and industry-leading training.
- Why this job: Grow your skills in a supportive environment with opportunities for advancement.
- Qualifications: Bachelor's degree preferred; experience in sales and Microsoft Office is a plus.
- Other info: Permanent position with a commitment to a discrimination-free workplace.
The predicted salary is between 36000 - 60000 £ per year.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill and passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Summary
This position is responsible for promoting and initiating sales revenue for defined sales territories. Working directly with the Patch of Land Sales Team, you will explore solutions sales leads and identify solutions opportunities. This position develops a thorough understanding of customer processes and business objectives and capitalises on the value that UPS can offer their business.
You will create value for customers by leveraging UPS's expertise in the areas of engineering, technology, finance, and supply chain design. This position provides consultative sales support to the UPS sales organisation to enhance and improve customers' businesses using value-added and configurable solutions. The position will cover the Cambridge and outer Cambridge area of the UK.
What's in for you:
- A competitive salary
- A company car (EV or PHEV vehicle)
- Excellent benefits package including company pension, discounts at major retailers (e.g. Apple), cinemas and attractions (e.g. Alton Towers, The London Eye) and many more
- Industry-leading training
- As much scope to progress as your potential can handle via our promotion from within policy
What you'll do:
- Facilitates both in person and virtual meetings with customers and solution experts to address project implementation challenges and modifications and demonstrate solution functionality, solicit feedback, and address questions.
- Maintains customer relationships to ensure solutions meet customers' needs and expectations.
- Documents and reports account activity (e.g., in person & virtual customer visits and phone calls, training, etc.) to ensure account team members are informed of customer activity.
- Documents solutions in the project management tool (i.e., TEAMS) and logs customer calls and virtual meetings on the account management system to report account activity and ensure account team members are informed of customer activity.
- Conducts formal and informal training (i.e., technology solutions) to ensure the sales force remains current with UPS solutions and enhancements.
- Prepares and presents reports (e.g., trends, technology initiatives, etc.) to provide relevant and current information to the district sales staff.
- Registers customers for products and delivers product training to ensure customers have the education and information to effectively use UPS's products.
Qualifications:
- Bachelors Degree or International equivalent in Business, Computer Science, Supply Chain, or a related field - Preferred
- Experience using Microsoft Office Suite products or similar software - Preferred
- Experience in Business-to-Business or Business-to-Consumer sales - Preferred
Employee Type: Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Customer Solutions Consultant in Stanford-Le-Hope employer: UPS
Contact Detail:
UPS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Solutions Consultant in Stanford-Le-Hope
✨Tip Number 1
Familiarise yourself with UPS's services and solutions. Understanding their offerings will help you articulate how you can add value to customers and identify potential sales opportunities during your interactions.
✨Tip Number 2
Network with current or former employees of UPS, especially those in similar roles. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Practice your consultative selling skills. Since the role involves understanding customer needs and providing tailored solutions, being able to demonstrate this skill in a mock interview can set you apart from other candidates.
✨Tip Number 4
Stay updated on industry trends related to supply chain and logistics. Showing that you are knowledgeable about the latest developments can impress interviewers and demonstrate your commitment to the field.
We think you need these skills to ace Customer Solutions Consultant in Stanford-Le-Hope
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Customer Solutions Consultant position. Understand the key responsibilities and qualifications required, as this will help you tailor your application.
Tailor Your CV: Customise your CV to highlight relevant experience in sales, customer relations, and any technical skills that align with the role. Use specific examples that demonstrate your ability to meet customer needs and drive sales.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your skills and experiences make you a great fit for the Customer Solutions Consultant position and how you can contribute to UPS's success.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at UPS
✨Understand the Company Culture
Before your interview, take some time to research UPS's culture and values. This will help you align your answers with what they are looking for in a candidate and demonstrate that you are a good fit for their team.
✨Showcase Your Sales Experience
Be prepared to discuss your previous sales experiences, particularly in B2B or B2C contexts. Highlight specific examples where you successfully identified solutions for customers and how you maintained those relationships.
✨Familiarise Yourself with Their Solutions
Make sure you have a solid understanding of the products and services UPS offers. Being able to speak knowledgeably about their solutions will show your enthusiasm for the role and your ability to engage with customers effectively.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare insightful questions about the role, team dynamics, and growth opportunities within UPS. This not only shows your interest but also helps you assess if the company is the right fit for you.
