Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Promote sales and provide consultative support to enhance customer businesses.
- Company: Join a Fortune Global 500 company known for innovation and a rewarding culture.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a talented team that values your skills and passion for success.
- Qualifications: Bachelor’s degree in Business, Computer Science, or related field preferred.
- Other info: Permanent position with a commitment to a discrimination-free workplace.
The predicted salary is between 36000 - 60000 £ per year.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill and passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Summary
This position is responsible for promoting and initiating sales revenue for defined sales territories. He/She works directly with the Patch of Land Sales Team to explore solutions sales leads and identify solutions opportunities. This position develops a thorough understanding of customer processes and business objectives and capitalises on the value that UPS can offer their business. He/She creates value for customers by leveraging UPS’s expertise in the areas of engineering, technology, finance, and supply chain design. This position provides consultative sales support to the UPS sales organisation to enhance and improve customers’ businesses using value-added and configurable solutions.
Responsibilities
- Facilitates virtual meetings with customers and solution experts to address project implementation challenges and modifications and demonstrate solution functionality, solicit feedback, and address questions.
- Maintains customer relationships to ensure solutions meet customers’ needs and expectations.
- Documents and reports account activity (e.g., virtual customer visits and phone calls, training, etc.) to ensure account team members are informed of customer activity.
- Documents solutions in the project management tool (i.e., TEAMS) and logs customer calls and virtual meetings on the account management system to report account activity and ensure account team members are informed of customer activity.
- Conducts formal and informal training (i.e., technology solutions) to ensure the sales force remains current with UPS solutions and enhancements.
- Prepares and presents reports (e.g., trends, technology initiatives, etc.) to provide relevant and current information to the district sales staff.
- Registers customers for products and delivers product training to ensure customers have the education and information to effectively use UPS's products.
Qualifications
- Bachelor’s Degree or International equivalent in Business, Computer Science, Supply Chain, or a related field - Preferred
- Experience using Microsoft Office Suite products or similar software - Preferred
- Experience in Business-to-Business or Business-to-Consumer sales - Preferred
Employee Type: Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Customer Solutions Consultant employer: UPS
Contact Detail:
UPS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Solutions Consultant
✨Tip Number 1
Familiarise yourself with UPS's services and solutions. Understanding their offerings will help you articulate how you can add value to customers and enhance their business processes during interviews.
✨Tip Number 2
Practice your consultative selling skills. Since the role involves promoting solutions, being able to demonstrate how you can identify customer needs and provide tailored solutions will set you apart from other candidates.
✨Tip Number 3
Network with current or former UPS employees on platforms like LinkedIn. They can provide insights into the company culture and expectations for the Customer Solutions Consultant role, which can be invaluable during your application process.
✨Tip Number 4
Prepare for virtual meetings by honing your presentation skills. Since the role involves facilitating virtual meetings, being comfortable and engaging in a digital environment will demonstrate your readiness for the position.
We think you need these skills to ace Customer Solutions Consultant
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Customer Solutions Consultant position. Understand the responsibilities and qualifications required, and think about how your skills align with them.
Tailor Your CV: Customise your CV to highlight relevant experience in sales, customer relations, and any technical skills that relate to the role. Use specific examples that demonstrate your ability to meet customer needs and drive sales.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that relate to the responsibilities outlined in the job description, and explain how you can add value to UPS.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at UPS
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Solutions Consultant. Familiarise yourself with how UPS leverages its expertise in engineering, technology, finance, and supply chain design to create value for customers.
✨Prepare for Consultative Sales Questions
Expect questions that assess your ability to provide consultative sales support. Be ready to discuss how you would identify customer needs and propose tailored solutions that align with their business objectives.
✨Showcase Your Communication Skills
Since this role involves facilitating virtual meetings and maintaining customer relationships, demonstrate your strong communication skills. Practice articulating your thoughts clearly and confidently, as well as actively listening to potential concerns.
✨Familiarise Yourself with Technology Tools
Get comfortable with tools like Microsoft Office Suite and project management software such as TEAMS. Being able to discuss your experience with these tools will show that you're prepared to document and report account activity effectively.
