At a Glance
- Tasks: Coordinate air import shipments and ensure smooth delivery processes.
- Company: Join a Fortune Global 500 company with a rewarding culture.
- Benefits: Competitive salary, employee discounts, and career growth opportunities.
- Other info: Full-time role with comprehensive training and a supportive work environment.
- Why this job: Be part of a dynamic team and develop your skills in logistics.
- Qualifications: Experience in freight forwarding or logistics preferred; strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill and passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
What you’ll do:
To coordinate and manage air import shipments from arrival through to final delivery, ensuring shipments are processed accurately, compliantly, and within customer and company service expectations. The role involves communication with overseas offices, airlines, handling agents, customs brokers, transport providers, and customers to ensure the smooth movement of freight.
Key Responsibilities
- Manage air import shipments from pre-alert through to final delivery
- Monitor shipment progress and update milestones within CargoWise/E2K or operational systems
- Liaise with overseas offices, airlines, handling agents, transport providers, and customers
- Arrange customs clearance processes and ensure all documentation is compliant
- Review and validate shipping documentation including: HAWB, MAWB, Commercial invoices, Packing lists, Customs documentation
- Ensure accurate and timely data entry into operational systems
- Arrange deliveries and coordinate with transport providers
- Proactively manage delays, exceptions, and service failures
- Provide customers with shipment updates and resolution of queries
- Ensure all files are billed correctly and closed within company KPI requirements
- Follow company SOPs, compliance requirements, and security procedures
- Support achievement of departmental service and operational KPIs
- Maintain accurate shipment records and imaging/document retention
- Escalate operational or service concerns where required
What we’re looking for:
- Previous freight forwarding or logistics experience preferred
- Understanding of air freight import operations
- Strong organisational and communication skills
- Ability to manage multiple shipments and priorities
- Good attention to detail and accuracy
- Customer service focused
- Competent in Microsoft Office applications
- Ability to work under pressure in a fast-paced environment
What You'll Get:
- Competitive Compensation: A solid base salary that reflects your experience and expertise.
- Employee Discounts: Access to discounts at major retailers (like Apple), cinemas, and attractions (such as Alton Towers and The London Eye).
- Career Growth: Opportunities to progress within the company, thanks to our ‘promotion from within’ policy.
- Comprehensive Training: You will receive the necessary training to excel in your role and develop new skills.
This is a full-time position, working from 09:00-17:30 with 1 hour lunch break from Monday to Friday.
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Employee Type: Permanent
Center Clerk employer: UPS
UPS is an exceptional employer that fosters a rewarding culture where innovation and teamwork thrive. With competitive compensation, extensive training, and a strong commitment to career growth through a 'promotion from within' policy, employees are empowered to develop their skills in a dynamic environment. Located in a vibrant area, UPS offers unique employee discounts and a supportive atmosphere that prioritises fairness and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Center Clerk
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. Practise common interview questions and have your own ready to show your interest.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Center Clerk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Center Clerk. Highlight your relevant experience in freight forwarding or logistics, and don’t forget to showcase your organisational skills and attention to detail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about air import operations and how your skills align with what we’re looking for. Keep it concise but impactful!
Showcase Your Communication Skills:Since the role involves liaising with various stakeholders, make sure to highlight your communication skills in your application. Give examples of how you've effectively managed relationships in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at UPS
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of air import operations. Brush up on key terms like HAWB, MAWB, and customs documentation. This will show that you're not just interested in the role but also knowledgeable about it.
✨Showcase Your Organisational Skills
Since the role involves managing multiple shipments, be ready to discuss how you prioritise tasks and stay organised. Prepare examples from your past experiences where you successfully juggled multiple responsibilities without missing a beat.
✨Communicate Like a Pro
Strong communication skills are crucial for this position. Think of instances where you effectively liaised with different stakeholders, whether they were customers or transport providers. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Be Customer-Focused
UPS values customer service, so be prepared to talk about how you've handled customer queries or resolved issues in the past. Highlight your approach to ensuring customer satisfaction, especially in high-pressure situations.
