At a Glance
- Tasks: Support the brokerage team in managing customer shipments and ensuring compliance.
- Company: Join UPS, a Fortune Global 500 leader in logistics and transportation.
- Benefits: Competitive salary, supportive culture, and full training provided.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a global team making a real impact in logistics.
- Qualifications: Strong keyboard skills and customer service experience preferred.
The predicted salary is between 24784 - 24784 £ per year.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Import Broker - Full Time - East Midlands Airport Offices
Hours: 09:00 - 17:30 (Mon-Fri)
Salary: £24,784.50
Location: UPS Brokerage, Castle Donington, DE74
You will be based at our East Midlands Airport offices, supporting our brokerage team in managing the movement of customer shipments into and out of the UK. Your responsibilities will include reviewing and validating invoice data to ensure parcels meet HMRC and customs compliance requirements for entry into the UK. Additional customs‑related tasks may be assigned as needed to support operational demands.
Your responsibilities:
- Data entry (open customers' files, validate information, credit and invoicing)
- Collect supplementary information or documentation from customers, drivers, customs and other offices, etc., when required
- Identify customer profiles discrepancies
- Answer standard questions and requests from customers, drivers, customs and other offices
- Work as a team member with other actors: clients, UPS SCS employees, carriers, inbound agents
Your skills:
- Excellent keyboard skills
- Knowledge of MS Office
- Experience in the Customer Service field
- A team player who has the ability to respond to volume pressures in workload
- Knowledge of HM Customs and Excise import and export procedures would be desirable but is not essential as full training will be provided
How we recruit: UPS is committed to a policy of treating individuals fairly and recruiting, selecting, training, promoting and compensating based on merit, experience and other work-related criteria. We do not discriminate against any applicant based on age, race, religion, sex, disability, sexual orientation or gender identity.
A bit about a big business: Founded in 1907 as a messenger company in the United States, UPS has grown into a multi-billion-dollar corporation by clearly focusing on the goal of enabling commerce around the globe. Today, UPS is a global company with one of the most recognized and admired brands in the world. We have become the world's largest package delivery company and a leading global provider of specialized transportation and logistics services. Every day, we manage the flow of goods, funds and information in more than 200 countries and territories worldwide.
Employee Type: Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Brokerage Administrator employer: UPS
UPS is an exceptional employer that fosters a rewarding culture and prioritises employee growth, offering comprehensive training and development opportunities for its Brokerage Administrators at the East Midlands Airport offices. With a commitment to diversity and inclusion, UPS ensures a supportive work environment where team collaboration thrives, making it an ideal place for individuals seeking meaningful careers in logistics and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Brokerage Administrator
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like UPS and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at UPS!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like UPS keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Brokerage Administrator
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to UPS:This is your chance to really connect with the team at UPS. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at UPS
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with UPS.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show UPS that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at UPS. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
