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- Tasks: Provide top-notch customer service and support for logistics operations.
- Company: Global logistics firm with a focus on customer satisfaction.
- Benefits: Flexible working hours, competitive pay, and a supportive team environment.
- Why this job: Join a dynamic team and enhance your communication skills while helping customers.
- Qualifications: Fluency in English and Italian, strong Microsoft Suite skills, and problem-solving abilities.
- Other info: Opportunity to work in a fast-paced environment with career advancement potential.
The predicted salary is between 28800 - 43200 £ per year.
A global logistics firm is seeking a Customer Services Associate to provide high-level customer services and operational support. This role involves monitoring shipments, developing customer relationships, and processing bookings in the internal database.
Ideal candidates must be fluent in English and Italian, possess strong Microsoft Suite skills, and excel in communication and problem-solving. Flexibility in working hours, including weekends, may be required.
Bilingual Customer Services Associate - English/Italian employer: UPS
Contact Detail:
UPS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual Customer Services Associate - English/Italian
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, make sure you can articulate your thoughts clearly in both English and Italian. Try role-playing common customer scenarios with a friend.
✨Tip Number 3
Show off your tech skills! Brush up on Microsoft Suite and any other relevant software. Maybe even create a quick presentation showcasing your skills to impress during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Bilingual Customer Services Associate - English/Italian
Some tips for your application 🫡
Show Off Your Language Skills: Since this role is all about being bilingual, make sure to highlight your fluency in both English and Italian. Use examples from your past experiences where you’ve successfully communicated in both languages.
Tailor Your CV: We want to see how your skills match the job description. Don’t just send a generic CV; tweak it to showcase your customer service experience and proficiency with Microsoft Suite. Make it relevant!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why you’re the perfect fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at UPS
✨Brush Up on Your Bilingual Skills
Since the role requires fluency in both English and Italian, make sure to practice speaking and writing in both languages. Prepare to answer questions in both languages during the interview to showcase your proficiency.
✨Know the Company Inside Out
Research the global logistics firm thoroughly. Understand their services, values, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Microsoft Suite Skills
Be ready to discuss your experience with Microsoft Suite, especially Excel and Word. Consider preparing examples of how you've used these tools in previous roles to improve efficiency or solve problems.
✨Demonstrate Flexibility and Problem-Solving
Prepare to discuss scenarios where you've had to be flexible with your working hours or tackle unexpected challenges. Highlight your problem-solving skills by sharing specific examples that illustrate your ability to think on your feet.
