At a Glance
- Tasks: Coordinate and manage air export shipments, ensuring compliance and accuracy.
- Company: Join a leading logistics company with a commitment to fairness and growth.
- Benefits: Earn £34,500 per year plus discounts at major retailers and attractions.
- Other info: Enjoy comprehensive training and a supportive team culture.
- Why this job: Gain valuable experience in a dynamic environment with opportunities for career advancement.
- Qualifications: Experience in freight forwarding or air export operations is preferred.
The predicted salary is between 34500 - 34500 € per year.
The Air Export Clerk within the Air Freight Operations department is responsible for coordinating and managing export air freight shipments from booking through to final departure, ensuring all shipments are processed accurately, compliantly, and in line with customer and airline requirements.
What You'll Get
- A salary of £34,500 GBP per annum
- Employee Discounts: Access to discounts at major retailers (like Apple), cinemas, and attractions (such as Alton Towers and The London Eye).
- Career Growth: Opportunities to progress within the company, thanks to our ‘promotion from within’ policy.
- Comprehensive Training: You will receive the necessary training to excel in your role and develop new skills.
What You'll Do
- Export Operations
- Coordinate international air export shipments from collection through to airline departure.
- Create and manage export files within CargoWise/CW1 or operational systems.
- Arrange collections with transport providers and monitor shipment progress.
- Book cargo with airlines and handling agents to meet required transit times.
- Prepare and check export documentation including HAWB/MAWB, Commercial invoices, Packing lists, Export customs declarations, and Security screening documentation.
- Ensure all shipment details including weights, dimensions, routing, and descriptions are accurate.
- Send pre-alerts and shipping documentation to overseas offices and customers.
- Monitor flight departures and ensure all milestones are updated correctly within operational systems.
- Resolve operational issues including delays, offloads, customs holds, or documentation discrepancies.
- Customer Service & Communication
- Provide proactive updates and high levels of customer service.
- Build and maintain strong relationships with customers, overseas offices, airlines, and suppliers.
- Communicate shipment delays or issues professionally and promptly.
- Handle customer queries and operational escalations effectively.
- Compliance & Quality
- Ensure compliance with aviation security regulations and export customs requirements.
- Follow all company SOPs and customer‑specific instructions.
- Ensure dangerous goods and healthcare shipments are handled in accordance with regulations and procedures where applicable.
- Maintain accurate shipment records and audit trails.
- Billing & Financial Responsibilities
- Ensure operational costs and sell rates are entered accurately into systems.
- Support timely and accurate billing of shipments.
- Check supplier invoices and highlight discrepancies where required.
- Assist in reducing operational losses through accurate processing and cost control.
What You'll Need
- Experience within freight forwarding or air freight export operations preferred.
- Knowledge of export procedures and airline booking processes.
- Understanding of customs export documentation and compliance.
- Experience using CargoWise, CW1, or similar freight forwarding systems desirable.
- Strong organisational and communication skills.
- Ability to manage multiple shipments and work under pressure.
- Good attention to detail and problem‑solving ability.
- Competent in Microsoft Office applications.
This is a full‑time position, working from 09:00‑17:30 with 1 hour lunch break from Monday to Friday. Employee Type Permanent.
UPS is committed to a policy of treating individuals fairly and recruiting, selecting, training, promoting and compensating based on merit, experience and other work‑related criteria. We do not discriminate against any applicant based on age, race, religion, sex, disability, sexual orientation or gender identity. UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Air Export Clerk employer: UPS
UPS is an exceptional employer, offering a competitive salary of £34,500 per annum along with attractive employee discounts at major retailers and attractions. Our commitment to career growth through a 'promotion from within' policy, comprehensive training, and a supportive work culture ensures that employees thrive in their roles while enjoying a fulfilling work-life balance in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Air Export Clerk
✨Tip Number 1
Network like a pro! Reach out to people in the air freight industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Familiarise yourself with their processes, especially around export documentation and compliance, so you can impress them with your knowledge.
✨Tip Number 3
Showcase your organisational skills! During interviews, share examples of how you've managed multiple shipments or resolved operational issues. This will highlight your ability to thrive under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Air Export Clerk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Air Export Clerk role. Highlight your experience in freight forwarding and any relevant skills, like using CargoWise or handling export documentation. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about air freight operations and how your skills align with our needs. Keep it professional but let your personality come through!
Showcase Your Attention to Detail:In this role, accuracy is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, just like we do with our shipments!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at UPS
✨Know Your Stuff
Make sure you brush up on your knowledge of air freight operations and export procedures. Familiarise yourself with the specific documentation like HAWB/MAWB and customs declarations, as well as the systems used in the industry, such as CargoWise. This will show that you're not just interested in the role but also prepared for it.
✨Showcase Your Organisational Skills
As an Air Export Clerk, you'll need to juggle multiple shipments and deadlines. During the interview, share examples of how you've successfully managed tasks under pressure in previous roles. Highlight your attention to detail and problem-solving abilities, as these are crucial for the job.
✨Communicate Like a Pro
Strong communication skills are key in this role. Be ready to discuss how you've built relationships with customers or resolved issues in the past. Practice articulating your thoughts clearly and professionally, as this will reflect your ability to handle customer queries and operational escalations effectively.
✨Understand Compliance and Quality
Familiarise yourself with aviation security regulations and export customs requirements. Be prepared to discuss how you ensure compliance in your work. Showing that you understand the importance of following SOPs and maintaining accurate records will demonstrate your commitment to quality and safety in air freight operations.
